Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Answers 1 answer
  • Subscribers 8 subscribers
  • Views 15047 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Curing Somoto BetterInstaller Reinfection

JonathanB

Somoto BetterInstaller is cleaned up by QM but comes back everyday.  Serra showed how to use Console to find it in logs. Now what?



This thread was automatically locked due to age.
Parents
  • 0
    Though support from Sophos here was lacking, I found the answer elsewhere. This PUA on a Mac is more annoying than dangerous. "Sophos Free" could not remove this PUA because it was in the browser ad-ons. Removing the Ad-ons cured the problem. A PC is likely a different story. I hope Sophos sees the wisdom in pledging more support to this community.

    Newbie Dooby Doo

Reply
  • 0
    Though support from Sophos here was lacking, I found the answer elsewhere. This PUA on a Mac is more annoying than dangerous. "Sophos Free" could not remove this PUA because it was in the browser ad-ons. Removing the Ad-ons cured the problem. A PC is likely a different story. I hope Sophos sees the wisdom in pledging more support to this community.

    Newbie Dooby Doo

Children
No Data
Unfiltered HTML