Error: Access to the file has been denied

Question

I just downloaded KeePassXC which is a program to mange passwords. I'm Ubuntu 18.04.5 user. When I'm trying to run this program I got error: 
 ********************** Sophos Anti-Virus Alert *********************** Error scanning file "/run/snapd/lock/keepassxc.lock". 
 Access to the file has been denied 
 ********************************************************************** 
 I guess that in this file all passwords are stored and that it is encrypted and that's why Sophos can't get access to it. Am I right? Is there any way to work around this problem? Can I exclude this from on-access scanning? 
 Command: savscan -exclude /run/snapd/lock/keepassxc.lock doesn't do the job... 
 
 I can't even upload this file here because I got error that it is empty... 
 Best, Wojciech

QC · Accepted Answer

Hello Wojciech, 
 this is definitely an empty lock file, the access denied is not surprise. 
 savscan is the on-demand scanner though, what you need is an exclusion for the on-access scan that you can set with savconfig . Please see chapter 15.2 in the Configuration Guide .

Error: Access to the file has been denied

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