This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Antivirus is not running

Sophos version 9.4.0

OS X Yosemite (Mac Mini).

I keep getting this error message.  I cannot get the on-demand scanner to run.  I had an HDD crash a week or so ago and ever since I rebuilt the system with a fresh install of OS X, the Sophos on-demand scanner will not run and I keep getting the error popup "Sophos Antivirus is not running."  It works if I uninstall/reinstall...but then it quits working as soon as it updates.  I've done this process many times, which is the definition of insanity because each time I expect it to finally work.  

I can go delete the 0kb dat file, but the next time the app updates, the problem re-occurs.

Am I missing something?

I have an iMac running the same version of OS X, same version of Sophos Home and it does not have an issue.  I am at a loss as to what is causing the issue on my Mini.



This thread was automatically locked due to age.
Parents Reply Children
No Data