I am continually getting a Sophos Anti-Virus Alert dialog (SAVNotifier) complaining about an file access error. The specifics of the dialog are.
Error scanning file
/home/<username>/.pyenv/shims/.pyenv-shim
Access to the file has been denied"
edit: The log entry is as follows:
Category: log.error
Event: Error occurred while scanning /home/<username>/.pyenv/shims/.pyenv-shim: 0x3c: Unable to write to talpa socket (Open). (The operation was denied.)
I have On-Access scanning enabled and am running on Ubuntu Gnome 17.10.
The error is specific only to the pyenv shim's .pyenv-shim file - but the file has 775 permissions so I'm not really sure why it's getting this error, and only this one type of error ever.
I would like to know:
- Why is Sophos throwing this error?
- Why (or likely why) is ~/.pyenv/shims/.pyenv-shim un-scannable?
- Is there a way to set an exclude location in configuration that the On-Access process would obey... as opposed to individual savscan -exclude [PATH] calls? permanent excludes for PC and Mac seem to be set in the Sophos Home Free cloud management interface.
Also, why are all the documentation references to Sophos Anti-Virus for Linux 9?
The program's version reported (savscan --version) is:
Product version : 5.47.0
Engine version : 3.72.1
Virus data version : 5.53
User interface version : 2.03.072
Platform : Linux/AMD64
Released : 17 July 2018
Thanks for any help/info you can provide.
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