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Sophos 9.4 hanging on every scan

DarinFennell

I have run Sophos Anti-virus on my Mac laptop several times now and every time it hangs half-way through the scan. From what I can tell, it is hanging on the exact same file each time. I get no message of any kind, just the progress bar showing how far along it is and the number of files scanned. I am running Yosemite on my Mac. Any help would be appreciated.

Thanks,


Darin



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    I'm quite frankly disappointed at both the responsiveness to this issue and the offered solutions. It's been over two months with people reporting issues and there has yet to be a concrete suggestion from anyone on how to fix it. Every time a piece of information is offered in response to a request for details, it is met with silence until someone gets back on here after a week to complain about it. This is not a piece of frivolous software either; this is meant to find and fix critical vulnerabilities. What do we have to say to be taken seriously?
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  • 0
    I'm quite frankly disappointed at both the responsiveness to this issue and the offered solutions. It's been over two months with people reporting issues and there has yet to be a concrete suggestion from anyone on how to fix it. Every time a piece of information is offered in response to a request for details, it is met with silence until someone gets back on here after a week to complain about it. This is not a piece of frivolous software either; this is meant to find and fix critical vulnerabilities. What do we have to say to be taken seriously?
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