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Sophos 9.4 hanging on every scan

I have run Sophos Anti-virus on my Mac laptop several times now and every time it hangs half-way through the scan. From what I can tell, it is hanging on the exact same file each time. I get no message of any kind, just the progress bar showing how far along it is and the number of files scanned. I am running Yosemite on my Mac. Any help would be appreciated.

Thanks,


Darin



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  • All,

    I have the same sort of problem. The scan stops everytime with around 250,000 files left to scan. It always stops on a .dmg file. I have tried uninstalling and reinstalling and tried changing the auto update settings.

    Please could you help?

    Thank you.

    Ben
Reply
  • All,

    I have the same sort of problem. The scan stops everytime with around 250,000 files left to scan. It always stops on a .dmg file. I have tried uninstalling and reinstalling and tried changing the auto update settings.

    Please could you help?

    Thank you.

    Ben
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