Hi,
we encounter a problem with Sophos in combination with LMS Ilias. If Sophos is activated in Ilias setup, Ilas produces an unknown error.
Details:
Three machines (A & B: ubuntu 14.04, C: ubuntu 16.04) provide access to Ilias. They reside behind a proxy/load balancer. All three have an active apache2. Server A contains the Ilias MySQL database, server C works as NFS, which contains the program files of Ilias. The servers are connected such as to reach all necessary data via either apache webserver.
Sophos is installed on machine C.
Test:
- I activate Sophos in Ilias setup
- I login as learner (i.e. NOT admin!) onto machine C, where Sopos is installed. This is just for testing, usually people would log in via proxy
- file upload - either uninfected or infected - works fine, infected file is detected
Problem:
- Sophos still activated
- I log in via proxy (or directly on machine A or B)
- file upload does not work but produces an "unknown error"
- there are no hints in either Sophos logs, Ilias error logs or system logs
- deactivate Sophos => all works well
As all three servers use the same Ilias settings and program files, which reside on machine C, I'd assume, that it's sufficient to have Sophos installed on this machine. Or is it necessary to install it on all three machines? Or what else could cause the error?
Kind regards
Uli
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