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Having trouble checking Sophos running in Linux Mint

Jay Tee

Hi, I am new to Linux, to command line, and new to Sophos. I installed Sophos av a few days ago, install was successful. I opted for livescan, and scanning drives when inserted. Mint kernel Had an update yesterday, and I decided to check if Sophos had been affected. is there something wrong with the command I entered....terminal read as follows -

~ $ sudo /opt/sophos-av/bin/savconfig set LiveProtection true

[sudo] password for paxl:

/opt/sophos-av/bin/_/savconfig: error while loading shared libraries: libsavi.so.3: cannot open shared object file: No such file or directory

Do I need a different command? Or to re-install?

Thanks, JT



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  • 0

    Hello JT,

    you're probably looking for the savdstatus command and on-access (aka real-time) scanning - please note that Live-Protection refers to doing, in certain cases, an additional instant lookup in-the-cloud during an on-access or on-demand scan.
    Both the link (libsavi.so.3) and its target (likely libsavi.so.3.2.07.369.2) should reside in /opt-sophos-av/lib/sav/). Normally a Linux update shouldn't break this. savconfig is the correct command to make various settings, so you could try to reinstall (it should make things worse) - though as said normally it shouldn't be necessary.

    Christian

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  • 0

    Hello JT,

    you're probably looking for the savdstatus command and on-access (aka real-time) scanning - please note that Live-Protection refers to doing, in certain cases, an additional instant lookup in-the-cloud during an on-access or on-demand scan.
    Both the link (libsavi.so.3) and its target (likely libsavi.so.3.2.07.369.2) should reside in /opt-sophos-av/lib/sav/). Normally a Linux update shouldn't break this. savconfig is the correct command to make various settings, so you could try to reinstall (it should make things worse) - though as said normally it shouldn't be necessary.

    Christian

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  • 0 in reply to QC

    Hello Christian

    So firstly it seems I may not have read properly how Sophos functions. I like an antivirus to be 'watching'' and deal with any malware which may try to infect my computer while I am using the internet. I have made an assumption that Sophos does this. Following your reply, I re- read the Sophos guide and I am wondering if Sophos free version for Linux is limited to ''on access'' and ''on demand''?

    Part of my question related to my doubt that I am entering the commands properly. So in the example of the command    /etc/init.d/sav-protect start    is this the complete command? Or, following the username, should there be any other words, symbols, or spaces entered between the username and  /etc/init.d/sav-protect start    ?

    I am new to Linux, and when people are being guided on the Mint Forum, full commands are given in replies to questions, which can be copied and pasted into the terminal, and often beginn with ''sudo''  or ''gksudo gedit''

    Thanks

  • 0 in reply to Jay Tee

    Hello JT,

    limited to ''on access''
    on-access scanning intercepts open for read and close on write. Thus on-access does this "watching". sudo /opt/sophos-av/bin/savdstatus should respond with Sophos Anti-Virus is active and on-access scanning is running. With the default answers to the prompts during install scanning should be started automatically on boot, please see Chapter 3 in the Configuration Guide.

    Christian

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