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Issue installing printers with SafeGuard installed.

Having an Issue installing printers with SafeGuard installed on windows 10 machine.

Machines W/O it installed it works fine.

Thanks



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  • FormerMember
    0 FormerMember

    When you say "an issue" can you elaborate? Are you getting some kind of error? If so, can you post a screenshot of what you're seeing? What version of Windows 10 are you running? What version of SafeGuard are you running? Is the disk encrypted?

    I would suggest raising a case with the Support team, they will give you advice on enabling trace and re-creating the issue. We can then see if there are any issues.

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  • FormerMember
    0 FormerMember

    When you say "an issue" can you elaborate? Are you getting some kind of error? If so, can you post a screenshot of what you're seeing? What version of Windows 10 are you running? What version of SafeGuard are you running? Is the disk encrypted?

    I would suggest raising a case with the Support team, they will give you advice on enabling trace and re-creating the issue. We can then see if there are any issues.

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