SafeGuard 8.00.251 and Windows 10 Build 1709 problems

A litte update on this problem.

I tried a clean install of build 1709 on a DELL Latitude 3580 again. With the LockDelayHotfix and/or the 8.0.4 client hotfix, the login delay is gone. But the problem with the encryption still exists.

Here is what i have done step for step:

1. Installed Windows 10 Build 1709 with all Updates and Drivers

2. Installed Sophos SafeGuard Enterprise (ClientPreinstall first, Client x64 second, Configuration third and 8.0.4 Hotfix last)

3. Reboot

4. Login with User via Sophos Credentials Provider (the Picture with the Sophos logo) --> whats weired here, it shows me "Computername\Username" under the login picture. With Build 1703 its ".\Username" and the second weired thing, it also shows "locked" (like it looks like after you lock the workstation). Since i rebooted the whole system its impossible that this user is still logged in.

5. After login i get prompted to type in the password to complete the encryption (the window is from sophos and never showed up with build 1703)

6. i get prompted to save the recovery files

7. i get prompted to set a pin for the encryption (also weired here, i have to click the button "encryption" and not "encrypt and restart" like it was under build 1703)

8. i have to do a manual restart

9. bitlocker asks for PIN (all ok here)

10. at login screen i can login, but now i'm in a loop and all begins with step 4 again, where i have to login at windows with sophos credentials provider and in get promted to enter password in sophos again.

Any idea? Looks like if i install Build 1703 and do in-place upgrade to 1709 everything is working just normal.

I'm using Sophos SafeGuard in Standalone Mode, since the Notebooks are not connected to a domain.

A litte update on this problem.

I tried a clean install of build 1709 on a DELL Latitude 3580 again. With the LockDelayHotfix and/or the 8.0.4 client hotfix, the login delay is gone. But the problem with the encryption still exists.

Here is what i have done step for step:

1. Installed Windows 10 Build 1709 with all Updates and Drivers

2. Installed Sophos SafeGuard Enterprise (ClientPreinstall first, Client x64 second, Configuration third and 8.0.4 Hotfix last)

3. Reboot

4. Login with User via Sophos Credentials Provider (the Picture with the Sophos logo) --> whats weired here, it shows me "Computername\Username" under the login picture. With Build 1703 its ".\Username" and the second weired thing, it also shows "locked" (like it looks like after you lock the workstation). Since i rebooted the whole system its impossible that this user is still logged in.

5. After login i get prompted to type in the password to complete the encryption (the window is from sophos and never showed up with build 1703)

6. i get prompted to save the recovery files

7. i get prompted to set a pin for the encryption (also weired here, i have to click the button "encryption" and not "encrypt and restart" like it was under build 1703)

8. i have to do a manual restart

9. bitlocker asks for PIN (all ok here)

10. at login screen i can login, but now i'm in a loop and all begins with step 4 again, where i have to login at windows with sophos credentials provider and in get promted to enter password in sophos again.

Any idea? Looks like if i install Build 1703 and do in-place upgrade to 1709 everything is working just normal.

I'm using Sophos SafeGuard in Standalone Mode, since the Notebooks are not connected to a domain.