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Setting up new SGN 6.1.0 server and having connection issues

Hi all,

 

I am in the process of setting up a new SGN 6.1.0 server to migrate our old Sophos 5.6 Full disk encryption onto.

 

Following the instructions I have managed to get it installed, imported the company certificate etc.. Registered said server as the SGN server, I have it listed under the server and created an install package off the back of it.

 

The issue I am having now is that when I go to browse to the website on the server and check connection then invoke I am getting the following error

 

<?xml <?xml version="1.0" encoding="UTF-8"?>

<s<string xmlns="http://tempuri.org/"><Dataroot><WebService>OK</WebService>< DBAuth>failed</DBAuth>< Error>A database exception occurred.</Error></string>

 

I have tried uninstalling the Safeguard Server configuration and then re-installing it. Same issue. Gone onto the SQL database and checked that my user has the necessary rights and I do.

 

Any suggestions would be greatly appreciated.

 

JR

 



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