I was getting ready to upgrade from v7 to v8 and realized the server I inherited still had the v6 server configuration package installed on Server 2008. Since the management console was on v7 I went in there to the "Configuration Package Tool" and created a new server package. I ran the MSI and was asked if I wanted to upgrade the installed server configuration and said "yes". Now the communication from clients to the server is broken. I'm getting a "DB Auth Failure" when I invoke a test. I'm looking at the info outlined below but it's a little confusing.
- Yes I have a server configuration package installed on the server.
- My import folder is empty. Now what? These directions don't seem to address this.
- I was told by support this guide is still relevant but on v7 of the management console I have no tab for "Register Server".
Should I remove my existing server from the "Configuration Package Tool" and re-add it by selecting our cert and then create the config package? It seems like maybe this is the solution but I don't want to make this situation any worse.
Thanks!
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