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how to decrypt whole hdd after boot failure

tonysg

hdd running on win 7 with safeguard 5.50 installed, trying to use winpe bootable recovery media, click recoverkey and import from C/R, after passed challenge and response key , still not able to see the file content or file name in c: drive.

how can I decrypt the whole disk at this stage

urgent!!!!!!!!!!!!!!!!!

:41337


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    Hi tonysg,

    do you know what happened to the machine that failed to boot? If the file system was corrupted, it is likely that even though a Challenge/Response was used to unlock the drive, you are unable to see the contests of the drive.

    If you boot the machine to WinPE, perform the Challenge/Response again and start "DISKPART" from the command prompt, what is displayed when you type "LIST VOLUME" ? (especially for the file system / Fs information of the volume you want to access?)

    Regards,

    ChrisD

    :41351
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  • 0

    Hi tonysg,

    do you know what happened to the machine that failed to boot? If the file system was corrupted, it is likely that even though a Challenge/Response was used to unlock the drive, you are unable to see the contests of the drive.

    If you boot the machine to WinPE, perform the Challenge/Response again and start "DISKPART" from the command prompt, what is displayed when you type "LIST VOLUME" ? (especially for the file system / Fs information of the volume you want to access?)

    Regards,

    ChrisD

    :41351
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