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Syncronize over VPN

aaronford

Hopefully this is an easy one...

When my end users are working over a VPN, the credentials aren't syncronizing.  Whether the user signs thru sophos using their account and old password, or an admin account/POA, then forcing syncronization, upon reboot, sophos still isn't accepting the new AD password.

My current workaround, is haivng them come into an office, and syncronizing.  However, it seems this should work when they are connected via the VPN.

Any help would be greatly appreciated.

:42185


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    Thanks for the reply textor.

    Normally, when sophos detects that a password has been changed, it will ask for the old password, and then sync up.  When working over our VPN, it just never asks.  You can only sign in with an old password, which then signs into windows with the old/cached password. 

    Once logged into windows, the user can connect to the VPN, sync sophos, restart, and then sophos still only accepts the old sophos password.

    The only way I see to initiate a password change from the client side, is to click 'options' and check the box to change password on next login.  Is this the only way to change passwords when connecting via VPN?

    :42562
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  • 0

    Thanks for the reply textor.

    Normally, when sophos detects that a password has been changed, it will ask for the old password, and then sync up.  When working over our VPN, it just never asks.  You can only sign in with an old password, which then signs into windows with the old/cached password. 

    Once logged into windows, the user can connect to the VPN, sync sophos, restart, and then sophos still only accepts the old sophos password.

    The only way I see to initiate a password change from the client side, is to click 'options' and check the box to change password on next login.  Is this the only way to change passwords when connecting via VPN?

    :42562
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