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HP 745 G3 Encryption

David Heinz

We are using the HP 745 G3 and have Windows 7 Pro x64 installed. We are able to install Safeguard 8.00.0.251 but after reboot I receive the following;

 

Sophos safeguard is starting....

Please wait......

no Init

 

Press any key to reboot,

or switch off the computer now.

 

At this point the keyboard is unresponsive and I need to restart the laptop. I have tried the function key combination at startup as well and I receive the same message.



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    I have exactly the same issue, and I'm still trying to get it resolved. Removing the safeguard client is not telling you how to fix the problem. I've ended up having to re-image several times to try to get it working - still trying..

    Our devices are HP Probook 455 G4 Win7x64

    If you've since resolved this please let me know.

    :-(

     

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  • 0

    I have exactly the same issue, and I'm still trying to get it resolved. Removing the safeguard client is not telling you how to fix the problem. I've ended up having to re-image several times to try to get it working - still trying..

    Our devices are HP Probook 455 G4 Win7x64

    If you've since resolved this please let me know.

    :-(

     

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