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Windows 7 Can't log in after install/encyption

I have a Windows 7 laptop with SafeGuard installed. When it boots to the Ctrl+Alt+Del screen, nothing seems to respond. The hard drive seems to be clocking but I can't login.

Booting into Safe Mode works fine and allows me to login to the desktop.

Is there a way to manually remove SafeGuard to allow me to login again without using Safe Mode?



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  • I would suggest that there's a policy running that is not allowing the removal of the SSG software.

     

    Worth creating a separate policy (or policy group) and adding the laptop into this. Annoyingly though you'll then need to sync the client to get this update and if you can't log in with SSG running.....

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