SGN 7 uninstall error 1603: fnSaveCRAREA returned actual error code 1603

Question

Hello at all, 
 
 I currently provide an uninstallation of SafeGuard Enterprise Client 7.00.1.2. 
 On the same machine I have 4 of 5 times an error during uninstall of Client with following information: 
 PrepareCleanUp: Write success value name: EventMessageFile - value: C:\Windows\SGNCleanUp.exe MSI (s) (80:30) [21:30:53:329]: Executing op: ActionStart(Name=SaveCRAREA.DDC9D041_01CA_426E_B0B1_C2EE76DEC2BA,,) PrepareCleanUp: Write success value name: TypesSupported - value: 7 MSI (s) (80:30) [21:30:53:329]: Executing op: CustomActionSchedule(Action=SaveCRAREA.DDC9D041_01CA_426E_B0B1_C2EE76DEC2BA,ActionType=3073,Source=BinaryData,Target=fnSaveCRAREA,) MSI (s) (80:CC) [21:30:53:329]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIC7FA.tmp, Entrypoint: fnSaveCRAREA Sat Mar 11 21:30:53: SGN-BE: fnSaveSGBEINSTAREA. CustomAction SaveCRAREA.DDC9D041_01CA_426E_B0B1_C2EE76DEC2BA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) MSI (s) (80:30) [21:30:53:345]: User policy value 'DisableRollback' is 0 MSI (s) (80:30) [21:30:53:345]: Machine policy value 'DisableRollback' is 0 Aktion beendet um 21:30:53: InstallFinalize. R&uuml;ckgabewert 3. 
 The installed configuration package allows uninstall of clients. 
 
 What happens here? 
 How can resolve that issue? 
 
 Thanks a lot and 
 Kind regards 
 tralveller

tralveller · Accepted Answer

Hello at all, I found the solution for problem. It's much more complicated. I try to explain this step by step. Please post a short comment, if it was helpful for you. 
 Analysing: 
 The error "fnSaveCRAREA" came at the second try to uninstall SGN Client. During analysing the first failed uninstallation of SGN by searching MSI log I found season why first uninstall permanently failed; see following Extract from log file: MSI (s) (E0:F0) [23:08:26:360]: Executing op: ActionStart(Name=DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A,,) CustomAction DeinstallAESDriver.C92D5B99_9605_4E72_8EBE_D17DBAB02891 returned actual error code 1603 but will be translated to success due to continue marking MSI (s) (E0:F0) [23:08:26:360]: Executing op: CustomActionSchedule(Action=DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A,ActionType=3073,Source=BinaryData,Target=DeinstallDriverCA,CustomActionData=CEHMACM) MSI (s) (E0:8C) [23:08:26:360]: Invoking remote custom action. DLL: C:\windows\Installer\MSID475.tmp, Entrypoint: DeinstallDriverCA Mon Oct 16 23:08:26: GetProperty (CustomActionData) returned (0) 'CEHMACM' Mon Oct 16 23:08:26: Entered DeInstallDriver for CEHMACM Mon Oct 16 23:08:26: DeleteService failed - Der angegebene Dienst wurde zum L&ouml;schen markiert. (0x430) CustomAction DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) MSI (s) (E0:F0) [23:08:26:375]: User policy value 'DisableRollback' is 0 MSI (s) (E0:F0) [23:08:26:375]: Machine policy value 'DisableRollback' is 0 Aktion beendet um 23:08:26: InstallFinalize. R&uuml;ckgabewert 3. => That says uninstall driver command was return 0x430, cause The specified service has been marked for deletion; the service will delete at next system startup. Then I checked how can I analyse the MSI itself to detect the routine "DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A" and find out what exactly does this says. I used "Microsoft Orca" to open and find the rountine. In section "CustomAction" I found the entry with property: Action: Type Source Target DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A 3073 CABinaryDrvInst.31FC9F73_D305_4BDC_A841_00E2DDE98E8A DeinstallDriverCA Important there is the "Type": My understanding is, that if return code of performed step is not successful, the MSI uninstall should failed. => Explanation found here: stackoverflow.com/.../windows-installer-strange-custom-actions mnikoo.com/.../ the Type 3073 is result of following properties (as I could understand): 1= Perform DLL action 1024 = Execute a command 2048 = Queues for execution at scheduled point within script NOW the joke of the matter: The uninstall driver command of DeinstallAESDriver, directly before starting of failed uninstall driver command "DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A" I found following entry: MSI (s) (E0:F0) [23:08:26:344]: Executing op: CustomActionSchedule(Action=DeinstallAESDriver.C92D5B99_9605_4E72_8EBE_D17DBAB02891,ActionType=3137,Source=BinaryData,Target=DeinstallDriverCA,CustomActionData=CEAESM) MSI (s) (E0:A8) [23:08:26:344]: Invoking remote custom action. DLL: C:\windows\Installer\MSID464.tmp, Entrypoint: DeinstallDriverCA Mon Oct 16 23:08:26: GetProperty (CustomActionData) returned (0) 'CEAESM' Mon Oct 16 23:08:26: Entered DeInstallDriver for CEAESM Mon Oct 16 23:08:26: DeleteService failed - Der angegebene Dienst wurde zum L&ouml;schen markiert. (0x430) MSI (s) (E0:F0) [23:08:26:360]: Executing op: ActionStart(Name=DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A,,) CustomAction DeinstallAESDriver.C92D5B99_9605_4E72_8EBE_D17DBAB02891 returned actual error code 1603 but will be translated to success due to continue marking => That says uninstall driver command was return 0x430, cause The specified service has been marked for deletion; the service will delete at next system startup. => BUT CONTINUE MSI uninstall Then I checked the routine "DeinstallAESDriver.C92D5B99_9605_4E72_8EBE_D17DBAB02891" and found out what exactly does this says. In section "CustomAction" I found the entry with property: Action: Type Source Target DeinstallAESDriver.C92D5B99_9605_4E72_8EBE_D17DBAB02891 3137 CABinaryDrvInst.C92D5B99_9605_4E72_8EBE_D17DBAB02891 DeinstallDriverCA Important there is the "Type": My understanding is, that if return code of performed step is not successful, the MSI continue uninstall. => Explanation found here: www.symantec.com/.../create-custom-actions-wise-macro the Type 3137 is result of following properties (as I could understand): 1= This is a Type 1 custom action (DLL call) 64 = Synchronous custom action, ignore exit code 3072 (1024+2048)= Queues for execution at scheduled point within script. Executes with no user impersonation. Runs in system context as a deferred custom action. 
 Error found: 
 Sophos performed a wrong uninstall routine inside MSI... Through this error of failed uninstall driver at first uninstall, MSI tried to performed a rollback, but "fnSaveCRAREA" rollback was not successful. I think there are client specific information not available any more cause this information were already deleted. As end result next uninstall attempts will failed cause "fnSaveCRAREA" uninstall is not successful. 
 Tried solution: 
 Update Clients to latest for me available version 7.00.2.35 and then uninstall client => Same error, cause the same wrong uninstall routine is inside MSI... First I changed only one affected uninstall driver command to "3137" => Result: Return code is the same as in descripted "DeinstallAESDriver.C92D5B99_9605_4E72_8EBE_D17DBAB02891" uninstall driver command. => BUT next driver uninstall "DeinstallRNDDriver.05E87B42_E9D2_4A3B_8818_D22FFA5B2D3A" failed on same way as the AES driver. after after the fifth individual change and fail of next driver uninstall I decided to change ALL uninstall driver commands to "3137". 
 Solution: 
 1. Change all DeinstallXXXXXXDriver types inside 32 and 64 bit MSI's to "3137". For this open Orca, open MSI, switch in left panel "Tables" to "CustomAction", sort Custom Action by name with clicking on "Action" cell name. Then scroll down until you find first DeinstallXXXXXXXDriver entry. There you see, that first 4 drivers have set type "3137". Then you find entries with "3073" => CHANGE this to "3137" => Attention: At entry DelSGNReg.E82168B5_36B7_4920_8A2D_A40CF736188E and after: do not change anything! Safe modified MSI with "save as" (using transform file not working, cause "Type" value is "Read only" for transform file; transform file cannot overwrite "Type") Entries in Version 7.00.1.2 64 Bit: DeinstallDrvLCENC_FEDriver DeinstallDrvLCENC_FEDriverVista DeinstallDrvLCFILT_FEDriver DeinstallDrvLCFILT_FEDriverVista DeinstallDrvLCREC_FEDriver DeinstallDrvLCREC_FEDriverVista DeinstallFHMACDriver.9860CA18_9C1C_4810_A9F0_B81CB6787E5C DeinstallFRNDDriver.FE753A99_3F7C_43B6_97B3_A421854FCA9E DeinstallFSHADriver.8B1E10B4_7020_4452_9D1D_E510F3E27268 DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A DeinstallRNDDriver.05E87B42_E9D2_4A3B_8818_D22FFA5B2D3A DeinstallSGSTDrv.E788CE6B_DBA8_40F7_843F_F800232D70E2 DeinstallSHADriver.16827452_CF97_4AC9_9629_E7396CC685AA DeinstallXTSAES128Driver.0B158E4B_3E83_47DB_9081_B6857489A998 DeinstallXTSAES256Driver.298663FB_A06E_4783_910B_4E7A99981A5C Entries in Version 7.00.1.2 32 Bit: DeinstallDES3Driver.1C462033_8960_44D2_8847_CC8714BCC46D DeinstallDESDriver.59E48831_A772_4994_AD4F_5963018CEFD4 DeinstallDrvLCENC_FEDriver DeinstallDrvLCENC_FEDriverVista DeinstallDrvLCFILT_FEDriver DeinstallDrvLCFILT_FEDriverVista DeinstallDrvLCREC_FEDriver DeinstallDrvLCREC_FEDriverVista DeinstallFDES3Driver.A6147578_5B4D_4898_B752_0B6C4FE4B60C DeinstallFHMACDriver.9860CA18_9C1C_4810_A9F0_B81CB6787E5C DeinstallFRNDDriver.FE753A99_3F7C_43B6_97B3_A421854FCA9E DeinstallFSHADriver.8B1E10B4_7020_4452_9D1D_E510F3E27268 DeinstallHMACDriver.31FC9F73_D305_4BDC_A841_00E2DDE98E8A DeinstallIDEADriver.2DB8F2F2_44A2_443B_9F06_A7FFE35F0C72 DeinstallIDEADriver.54800B17_E2CB_4A2B_85B8_77AAE8D4641B DeinstallRNDDriver.05E87B42_E9D2_4A3B_8818_D22FFA5B2D3A DeinstallSGSTDrv.E788CE6B_DBA8_40F7_843F_F800232D70E2 DeinstallSHADriver.16827452_CF97_4AC9_9629_E7396CC685AA DeinstallXTSAES128Driver.0B158E4B_3E83_47DB_9081_B6857489A998 DeinstallXTSAES256Driver.298663FB_A06E_4783_910B_4E7A99981A5C 2. Replace the origin in C:\Windows\Installer with modified: Required, cause Windows Installer use origin MSI of already installed software in Windows folder. It wasn't possible to start MSI and "tell" him, that he has to use a MSI stored in an other location. 3. Perform uninstall MSI with: MSIEXEC /X %SOFTWARE_MSI_CODE% /QN /NORESTART /Lvx+* "SGN_Client_uninstall_MSI.log" That's it! 
 
 Automation: 
 Cause I want to perform descripted steps automatically I created a batch skript, which: Check, if SGN is installed with any Windows account Check, with which Windows account was installed SGN by checking all available local users Find out where origin MSI is located in Windows folder Backup origin MSI Replace origin MSI file through modified MSI Extract MSI ProductCode through getting MSI uninstall string Remove "MSIEXEC /I" in uninstall string, cause we won't install software.. Start uninstall => Cause an error occored during MSI uninstall, which disable all batch output into log file after end of MSI uninstall I performed uninstall with scheduled task and check if scheduled task is still working and after then check if uninstall was successful. => If success perform next steps => Restart system => Note: If uninstall fails, disbable "SafeGuard Authentication Service", else after reboot system perform endless boot loop until Service was disabled in Windows safe mode 
 Additional information: 
 I performed uninstall of all components at once: Copy first C:\Windows\SGBEInstArea.exe to other folder, cause after that it's not available, but in registry for next startup required (bug, too) Uninstall SafeGuard Management Center Uninstall SafeGuard Client Configuration Uninstall SafeGuard Client Uninstall SafeGuard Client Preinstall Wait 2 minutes Restore file to C:\Windows\SGBEInstArea.exe (requested in registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\BootExecute) And performed reboot after that. The system perfomed between 2 and 3 times automatically. 
 
 Notice: 
 Workaround, of course, without any warranty or guarantee 
 
 Batch Code: 
 @ECHO OFF REM rem store batch file in same foleder as modified MSI REM REM Set files path to make script smaller SET CM_PATH=C:\Temp REM REM Task name during uninstallation SET SCHEDULED_TASK_NAME=SGN_Client_Uninstall REM REM IF "%PROCESSOR_ARCHITECTURE%"=="AMD64" GOTO ARCHITECTURE_64 IF "%PROCESSOR_ARCHITECTURE%"=="x86" GOTO ARCHITECTURE_32 REM REM If Achitecture not met the conditions, the script will be end with a error ECHO\ GOTO ERROR_ARCHITECTURE REM :ARCHITECTURE_64 SET ARC=64 GOTO ARCHITECTURE_DETECTED :ARCHITECTURE_32 SET ARC=32 GOTO ARCHITECTURE_DETECTED :ARCHITECTURE_DETECTED REM REM :DEFINE_LANGUAGE REM Detect language in batch.. DIR \ | FIND "Datei(en)" >NUL IF %ERRORLEVEL%==0 GOTO DEFINE_LANGUAGE_GERMAN DIR \ | FIND "File(s)" >NUL IF %ERRORLEVEL%==0 GOTO DEFINE_LANGUAGE_ENGLISCH REM Language (english or german) could not be detected.. GOTO DEFINE_LANGUAGE_FAILED :DEFINE_LANGUAGE_GERMAN REM Language of current OS session is "german".. SET LANGUAGE_DE=1 SET LANGUAGE_DISPLAY_NAME=german SET TASK_RESULT_TEXT=Letztes Ergebnis SET TASK_STILL_RUNNING_RESULT_YES=Wird REM ausgef&uuml;hrt GOTO DEFINE_LANGUAGE_END :DEFINE_LANGUAGE_ENGLISCH REM Language of current OS session is "english".. SET LANGUAGE_EN=1 SET LANGUAGE_DISPLAY_NAME=english SET TASK_RESULT_TEXT=Last Result SET TASK_STILL_RUNNING_RESULT_YES=Running GOTO DEFINE_LANGUAGE_END :DEFINE_LANGUAGE_FAILED :DEFINE_LANGUAGE_END REM :SGN_CLIENT_X32_START ECHO\ ECHO Search "Sophos SafeGuard Client" in registry REM Set aplication name SET _app=Sophos SafeGuard Client ECHO\ ECHO Check in all listed users profiles to get MSI path, if someone has installed %_app% ECHO\ SETLOCAL EnableDelayedExpansion FOR /f "tokens=8* delims=\" %%F IN ('REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData') DO ( SET USERPATH=%%F SET PATH_FOUND=NO ECHO Chech if SafeGuard is listed inside users profile "!USERPATH!" FOR /F "tokens=*" %%A IN ('REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\!USERPATH!\Products\ /F "!_app!" /D /S 2^>NUL ^| FINDSTR /R /C:"HKEY_"') DO ( FOR /F "tokens=2*" %%B IN ('REG Query "%%~A" /F LocalPackage /V /E ^| FIND /I " LocalPackage "') DO ( SET MSI_PATH=%%C ECHO ^=^> "!_app!" Software string found; software seems to be installed.. SET PATH_FOUND=YES REM For debugging REM ECHO PATH_FOUND is !PATH_FOUND! ECHO ^=^> Origin MSI path is: !MSI_PATH! ECHO\ ECHO Rename/Move origin MSI "!MSI_PATH!" to "!MSI_PATH!.old" MOVE /Y "!MSI_PATH!" "!MSI_PATH!.old" IF !ERRORLEVEL!==0 ( ECHO ^=^> Success, continue... ) ELSE ( ECHO ^=^> Rename/Move failed, Return Code is: !ERRORLEVEL! ) ECHO\ ECHO Copy modified MSI to "C:Windows\installer\" directory, cause origin MSI methods are incorrect which will failed the uninstallation.. COPY /Y SGNClient_x!ARC!_modified.msi "!MSI_PATH!" ECHO\ :SGN_CLIENT_UNINSTALL FOR /F "tokens=*" %%A IN ('REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\!USERPATH!\Products\ /F "!_app!" /D /S 2^>NUL ^| FINDSTR /R /C:"HKEY_"') DO ( REM echo x86: %%A FOR /F "tokens=2*" %%B IN ('REG Query "%%~A" /F UninstallString /V /E ^| FIND /I " UninstallString "') DO SET SOFTWARE_MSI_CODE=%%C ) ECHO\ ECHO Uninstall string is: ECHO !SOFTWARE_MSI_CODE! ECHO Change Uninstall String to cut install mark "/I" SET SOFTWARE_MSI_CODE=!SOFTWARE_MSI_CODE:~14! ECHO New Uninstall String is: ECHO !SOFTWARE_MSI_CODE! ECHO\ ECHO Try to start uninstallation REM :SGN_CLIENT_UNINSTALL_START ECHO Start uninstallation of SGN Client via scheduled task: ECHO ^=^> Import Scheduled Task ECHO command is: ECHO SCHTASKS /CREATE /TN "!SCHEDULED_TASK_NAME!" /TR "'C:\Windows\System32\cmd.exe' '/C START /WAIT MSIEXEC /X!SOFTWARE_MSI_CODE! /QN /NORESTART /Lvx+* \"!CM_PATH!\SGN_Client_uninstall_MSI.log\"' /RU SYSTEM /SC ONCE /sd 01/01/2001 /st 00:00 /F 2>&1 ECHO\ SCHTASKS /CREATE /TN "!SCHEDULED_TASK_NAME!" /TR "'C:\Windows\System32\cmd.exe' '/C START /WAIT MSIEXEC /X!SOFTWARE_MSI_CODE! /QN /NORESTART /Lvx+* \"!CM_PATH!\SGN_Client_uninstall_MSI.log\"" /RU SYSTEM /SC ONCE /sd 01/01/2001 /st 00:00 /F 2>&1 ECHO ^=^> Done.. ECHO\ REM Start Scheduled Task ECHO ^=^> Starting task !SCHEDULED_TASK_NAME! via Scheduled Task SCHTASKS /RUN /TN "!SCHEDULED_TASK_NAME!" 2>&1 ECHO ^=^> Done.. ECHO\ ECHO ^=^> Wait 5 seconds REM Waiting for secure to make sure that Start of Scheduled Task is finished PING 127.0.0.1 -n 6 >NUL ECHO ^=^> Done.. ECHO\ :CHECK_SCHEDULED_TASK_START ECHO\ ECHO Check if task is still running.. FOR /F "tokens=2,*" %%A IN ('SCHTASKS /QUERY /FO LIST /V /TN !SCHEDULED_TASK_NAME! ^| Findstr /R /C:"Status:"') DO ( SET TASK_STILL_RUNNING_RESULT=%%A ) ECHO ^=^> Result is: "!TASK_STILL_RUNNING_RESULT!" IF !TASK_STILL_RUNNING_RESULT!==!TASK_STILL_RUNNING_RESULT_YES! ( ECHO ^=^> Yes, task is still runnnig.. ECHO\ ECHO Wait 180 seconds.. PING 127.0.0.1 -n 181 >NUL ECHO ^=^> Done.. GOTO CHECK_SCHEDULED_TASK_START ) ELSE ( ECHO ^=^> No, task seems to be ended, continue scripts.. GOTO CHECK_SCHEDULED_TASK_END ) :CHECK_SCHEDULED_TASK_END ECHO\ ECHO Delete "!CM_PATH!\SGN_Client_uninstall_MSI.log" DEL /F "!CM_PATH!\SGN_Client_uninstall_MSI.log" 2>&1 ECHO ^=^> Done.. ECHO\ ECHO Check result code of task FOR /F "tokens=3,*" %%A IN ('SCHTASKS /QUERY /FO LIST /V /TN !SCHEDULED_TASK_NAME! ^| Findstr /R /C:"!TASK_RESULT_TEXT!"') DO ( SET TASK_RESULT_CODE=%%A ) ECHO ^=^> Result is: "!TASK_RESULT_CODE!" SET MSIERRORLEVEL=!TASK_RESULT_CODE! IF !MSIERRORLEVEL!==0 ( ECHO ^=^> Yes, Installation finished with Return Code "!MSIERRORLEVEL!"... GOTO SGN_CLIENT_UNINSTALL_END ) IF !MSIERRORLEVEL!==1605 ( ECHO ^=^> No, Installation failed with Return Code "!MSIERRORLEVEL!" that means is not installed any more... REM For case of rollback ECHO Perform rollback of files DEL /F !MSI_PATH! 2>&1 MOVE /Y "!MSI_PATH!.old" "!MSI_PATH!" ECHO ^=^> Done.. ECHO\ GOTO SGN_CLIENT_UNINSTALL_END ) IF !MSIERRORLEVEL!==1612 ( ECHO ^=^> No, Installation failed with Return Code "!MSIERRORLEVEL!" that means installation scource is not available... REM For case of rollback ECHO Perform rollback of files DEL /F !MSI_PATH! 2>&1 MOVE /Y "!MSI_PATH!.old" "!MSI_PATH!" ECHO ^=^> Done.. ECHO\ GOTO ERROR_UNINSTALL_SOURCE_UNAVAILABLE ) IF !MSIERRORLEVEL!==3010 ( ECHO ^=^> Yes, Installation finished with Return Code "!MSIERRORLEVEL!", but restart required... ) ELSE ( ECHO ^=^> No, Installation failed with unknown Return Code "!MSIERRORLEVEL!"... REM For case of rollback ECHO Perform rollback of files DEL /F !MSI_PATH! 2>&1 MOVE /Y "!MSI_PATH!.old" "!MSI_PATH!" ECHO ^=^> Done.. ECHO\ SET MSI_ERROR=!MSIERRORLEVEL! ECHO\ GOTO ERROR_INSTALL ) :SGN_CLIENT_UNINSTALL_END ECHO\ ECHO Delete task !SCHEDULED_TASK_NAME! via Scheduled Task SCHTASKS /DELETE /TN "!SCHEDULED_TASK_NAME!" /F 2>&1 ECHO ^=^> Done.. REM Delete variable ECHO Delete SOFTWARE_MSI_CODE variables SET MSI_PATH= SET SOFTWARE_MSI_CODE= SET MSIERRORLEVEL= ECHO ^=^> Done.. ECHO\ REM ) ) IF !PATH_FOUND!==YES ( ECHO Check next.. ECHO\ ) ELSE ( ECHO No entry found.. ECHO\ ) ) ECHO No entry found.. ) ENDLOCAL ECHO\ ECHO All listed users profiles has been checked, done.. ECHO\ ECHO All operations finished successful. ECHO Error Code / Error Level 3010 ECHO End Skript Time Stamp: ECHO %DATE%, %TIME:~0,8% SET ERRORLEVEL=3010 EXIT /B %ERRORLEVEL% ECHO\ :ERROR_ARCHITECTURE ECHO ERROR! ECHO The architecture could not be detected! ECHO Recognized value is: "%PROCESSOR_ARCHITECTURE%" ECHO Please Check OS version and architecture ECHO Script aborted. ECHO Skript Time Stamp: ECHO %DATE%, %TIME:~0,8% EXIT /B 5020 ECHO\ :ERROR_UNINSTALL_SOURCE_UNAVAILABLE ECHO\ ECHO ERROR! ECHO Can't uninstall software cause source is not available. ECHO Script aborted. ECHO Cancel installation... ECHO Restart OS and try again ECHO Skript Time Stamp: ECHO %DATE%, %TIME:~0,8% EXIT /B 1612 ECHO\ :ERROR_INSTALL ECHO\ ECHO ERROR! ECHO MSI Uninstallation failed. ECHO Error Code / Error Level %MSI_ERROR% ECHO See logs for more details. ECHO Script aborted. ECHO Skript Time Stamp: ECHO %DATE%, %TIME:~0,8% SET ERRORLEVEL=%MSI_ERROR% EXIT /B %ERRORLEVEL% ECHO\