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HELP! Dynamic disks or GPT disks are used on this machine. Please install again and choose Bitlocker Encryption. Error 5009

Sujita Soorian

Hi,

 

I'm getting below error message on all our new machine Lenovo T460 windows 7 64bit

 

Dynamic disks or GPT disks are used on this machine. Please install again and choose "Bitlocker Encryption". Error 5009

 

Where do I choose BitLocker Encryption?

 

Thanks



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  • +1

    Morning Sujita - This may help

     

    https://community.sophos.com/kb/en-us/118203

     

    So in essence if you want Sophos using BitLocker then you have to change the disk to MBR.

     

    DiskPart can help you get more information about the partitions on your HDD. Check this article for more detail on that.

     

    https://community.sophos.com/kb/en-us/120457

     

    Hope this helps a little?

  • 0 in reply to MichaelMcLannahan

    I am having the same issue.  I have installed the new SafeGuard Enterprise Management Center for newer hardware with processors requiring SafeGuard 8.  These are 64 bit Windows 7 Pro machines and bitlocker is not wanted or available.  I want to use manage and have recovery capability through SafeGuard and not Windows Bitlocker.  Also, these are UEFI drives.  I do not want to reformat with MBR and reinstall Windows.  Frustrating as this has been a two week process due to poor documentation and Sophos technical support that only can/wants to support break/fix issues.  I am trying to avoid having more PCs reduced "bricks" or expensive paper weights. 

    It is the poor documentation and lack of support that will leave me looking for a replacement end user and network protection solution.

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  • 0 in reply to MichaelMcLannahan

    I am having the same issue.  I have installed the new SafeGuard Enterprise Management Center for newer hardware with processors requiring SafeGuard 8.  These are 64 bit Windows 7 Pro machines and bitlocker is not wanted or available.  I want to use manage and have recovery capability through SafeGuard and not Windows Bitlocker.  Also, these are UEFI drives.  I do not want to reformat with MBR and reinstall Windows.  Frustrating as this has been a two week process due to poor documentation and Sophos technical support that only can/wants to support break/fix issues.  I am trying to avoid having more PCs reduced "bricks" or expensive paper weights. 

    It is the poor documentation and lack of support that will leave me looking for a replacement end user and network protection solution.

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