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Safeguard 7 on Surface Pro 4

francoBigai

Hi all,

I have some problems to configure Safeguard on Surface Pro 4.

With the same configuration that I use on others Windows 10 64 Bit PCs, when install Safeguard 7.0.35 on Surface Pro 4 64 bit with three Partition, one is hidden, bitlocker encryption start only on first  partition leaving others partitions not encrypted. (don't start automatically encryption an all Volume)

The same thing happens when apply the same situation on Dell 7470.

The only thing that I see is that devices have M.2 SSD disk.

There is some indication about this or there is a particular configuration on BIOS?

Thanks for all.

Franc



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    Hi Franc,

    What is the build number of Windows 10 on this machine?  You may need to upgrade Safeguard to Version 8.

    Tested and supported combinations of SafeGuard clients on Windows 10 versions 

    Windows 10 version Supported by SGN as of version
    Initial Windows 10 release - build 10240 7.00.2.23
    Version 1511 Threshold 2 - build 10586 7.00.2.35
    Version 1607 Redstone 1 - build 14393 8.00.0.251

     

    For more information please see article ID: 124771
    Title: SafeGuard Enterprise: Supported clients on Windows 10 versions
    URL: sophos.com/.../124771 

    Bill.

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