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SafeGuard Network Location File Encryption

Duarte Rocha

Hello,

 

I am trying out the Safeguard Encryption. I'm not expirienced with this solution or any other of its kind for that matter.

I' ve a setup integrated with AD Domain. Right now everything seems to be working properly and well integrated, I am testing 2 machines (Windows 7 Enterprise & Windows 8.1 Enterprise). On both the SafeGuard client is installed and working correctly. I am able to push new policies to them and they are applied.

Right now I am trying to setup a Policy for a network Location, it is not been applied, or I at least new files created on the share are not encrypted.

Safeguard Management Center version is 8.00.0.251

On both clients the safeguard client is installed with full-disk and synchronized encryption features.

No error is reported when synchronizing with the server, and changes to policies are updated on the client (pop-up with new policies received shows up).

The policy created is a File Encryption policy, Encryption Type: Location-based and the PATH is in the UNC format : \\SERVER\SHARE\TEST

Am I missing something? I can right-click the file and encrypt it (it shows the green lock on the file), although if I double click the file (simple TXT file) it opens the encrypted file (with the sophos safeguard header).

I also tried using a local folder, and I get the same result.

If I choose on the sophos client the file location encryption feature instead od synchronized encryption, I do not even have the manual encryption option.

Is there a log file on the client to see if some errors are happening?

Using a policy I enabled all reporting to the management center, and I get some information entries, but no problem is showing up.

Regards,

Duarte  

 



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  • FormerMember
    0 FormerMember

    Hello Duarte,

    If you're getting the green padlock on a file that indicates you have synchronized/application encryption installed.

    If you can't read the content it's probably because you haven't configured what applications are allowed to read the contents of that file type. If you go to your SafeGuard Management Center > Policies > Applications Lists > you can configure your designated applications there. Details can be found here on how to create these lists:

    docs.sophos.com/.../index.htm

  • 0 in reply to FormerMember

    Hi again,

     

    I did some additional testing and changed the client to Location Based File Encryption, which when use should encrypt all files with the defined key. If the file is encrypted it shows the green key symbol and I am able to decrypted, but new files are not being encrypted. Am I missing something trivial? Is there a client debug log file that I can enable to try understand what might be failing?

     

    Regards,

    Duarte Rocha

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  • 0 in reply to FormerMember

    Hi again,

     

    I did some additional testing and changed the client to Location Based File Encryption, which when use should encrypt all files with the defined key. If the file is encrypted it shows the green key symbol and I am able to decrypted, but new files are not being encrypted. Am I missing something trivial? Is there a client debug log file that I can enable to try understand what might be failing?

     

    Regards,

    Duarte Rocha

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