SafeGuard Encryption and Cloud.

Question

Hi, I just started using SafeGuard Encryption and I have a few question. I have policies setup for Full disk encryption, file encryption for users desktop, dropbox and network share. My question is when I upload an encrypted file to a website like mHelpDesk or onedrive, they are not encrypted anymore. The same file on the network or even on dropbox is shown to be encrypted. So how do I prevent that from happening. 
 Another question is I saw a video showing how to send an encrypted file via outlook but not sure on how to set that up. 
 
 Thanks

FormerMember · Answer

Hello Mo, 
 If you're using SafeGuard Enterprise version 8 with Application Encryption that functionality is to be expected otherwise the files wouldn't be accessible. If you want to upload encrypted files I would suggest protecting them with a passphrase then uploading the HTML5 file that gets created, that won't get decrypted then. 
 When you have application encryption / file encryption installed with the Outlook plugin and send a file to an external address the prompt comes up automatically asking you if you want to encrypt.

Chris Shipley · Answer

You have to modify a General Settings policy for the web browser software if you're using Location Based encryption. Here's a screenshot of one of mine:

And when you click on the Ignored Applications to add the setting, here are my definitions:

You click the drop down, then have to type the full paths of the system browsers like so:

<Program Files>\Google\Chrome\Application\chrome.exe
<Program Files>\Internet Explorer\iexplore.exe
<Program Files>\Mozilla Firefox\firefox.exe
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe