Login failed for user 'domain\SGNServerName$'

Question

Hello, 
 I m seeing the above error message on the SQL server that backends our Sophos SafeGuard Enterprise 7.0 installation. I found the following link, but I don't appear to have the scheduler installed (though there is a service for the scheduler that is running so maybe I do): 
 https://community.sophos.com/products/safeguard-encryption/f/6/t/9435 
 The Schedule service that is there is running as Local System and not a domain account. Should that be changed? How do I get rid of these errors on the SQL server? 
 Thanks, 
 Stephen

FormerMember · Answer

Hello Stephen, 
 Yes, please change the service from Local to a domain admin account, see page 7 here: https://sophserv.sophos.com/repo_kb/114076/file/114076%20-%20Task%20Scheduler%20description.pdf 
 You might have the scheduler service installed elsewhere, but if you don't then repair the SGN Server component on that server (see page 4 in the guide above) and make sure the Scheduler Service is installed.