Hi,
I've just deployed SafeGuard Enterprise 7.
Now I need to allow our 30 support technicians to perform "Helpdesk Office" role tasks (recovery, etc).
Is there any way to associate an Active Directory group (say, "domain\Support Team") with a Security Officer with the "Helpdesk Office" role?
So any person belonging to that group will be allowed to login to "Web Helpdesk" and perform those tasks?
Our technicians come and go often so setting up and removing each one individually from SafeGuard seems like a burden. Most corporate applications allow you to do this but I couldn't find a way in SafeGuard yet :/
Thanks, José
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