I have installed 3 virtual Machine for the Server and 2 virtual Machine for the Client to do a Proof of Concept of SafeGuard
1. VM for AD (Windows Server 2012)
2. VM for MS Sql Server
3. VM for SafeGuard (Webservice, Central Management)
4. VM for SafeGuard Client (Windows 8)
5. VM for another SafeGuard Client
I follow the document here in this link https://www.sophos.com/en-us/medialibrary/PDFs/documentation/sgn_7_bpg_eng_installation_best_practice.pdf?la=en.
In summary I have done this twice. I have successfully done in one machine(whole set), but i encounter problem with connectivity issue which I can't figure out.
The Central Management is communicating with MS Sql Server and Active Directory
The WebService is working properly and configure to https by Invoking
<?xml version="1.0" encoding="UTF-8"?>
<string xmlns="tempuri.org/.../WebService> <DBAuth>OK</DBAuth> <Info> <Database>SafeGuard</Database> <Server>Database</Server> <Version></Version> <Name>DBFactorySql on process: w3wp Process ID: 2956</Name> <Owner>[dbo]</Owner> <ConnectionInfo>Windows account credentials are used for authentication.</ConnectionInfo> </Info> </Dataroot></string>
The Client can also access the Web Service using the Web Browser
Here the this I have done
I tired to look a solution on the forum
I reviewed the documentation if I miss something
I double check the certificate
I already look an answer to this article https://sophserv.sophos.com/repo_kb/109662/file/109662%20Analyzing%20Client%20Server%20communication.pdf
I doubled check the init.xml
Please note the SafeGuard Machine and Client Machine has been rebooted to make it sure.
Can someone help me how to diagnose and figure this why the client wont communicate with the server?
Thanks
Dominic Uy
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