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Making SGPortable optional still creates the SGPortable folder on removable media

PBJ_Family

I have a removable media policy like this:

Media Encryption Mode: File based

General Settings

- Algorithm to be used for encryption: AES256

- Key to be used for encryption: Defined Key on list

- Defined key for encryption: <selected key>

File Based Settings

- Initial encryption of all files: Yes

- User may cancel initial encryption: Yes

- User is allowed to access unencrypted files: Yes

- User may decrypt files: Yes

- User may define a media passphrase for device: Yes

- Copy SafeGuard Portable to target: yes

- Plaintext Folder: <folder name>

- User is allowed to decide about encryption: Yes, remember user settings

It works as I want it to with one small issue, if the user opts not to encrypt the media an empty SGPortable folder is still created on the media.  Is this something I can fix or is this a software bug?

:57731


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    For now I have changed my policy conifguration.  I have changed the last item in the OP

    - User is allowed to decide about encryption: Yes, remember user settings

    to

    - User is allowed to decide about encryption: Yes

    This leaves the checkbox greyed out.

    @Michael based on my results I am inclined to think you did not reproduce my policy settings exactly in your tests.  Since it is clear to me that the DX_PLAIN.VOL file is actually used to record the choice of the user in regards to the "remember setting and do not show the dialog again" checkbox, and since that checkbox is actually checked by default, the only way you could have not experienced what I described in the OP is if you had the policy setting for "User is allowed to decide about encryption:" to "Yes" as I have now done, or you were unchecking the box in your test.  Those are the only ways it doesn't create the folder and clearly since the folder is holding a file with information used by the client software, it is being created by design and not as the result of a bug or something weird in my environment.

    :58178
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  • 0

    For now I have changed my policy conifguration.  I have changed the last item in the OP

    - User is allowed to decide about encryption: Yes, remember user settings

    to

    - User is allowed to decide about encryption: Yes

    This leaves the checkbox greyed out.

    @Michael based on my results I am inclined to think you did not reproduce my policy settings exactly in your tests.  Since it is clear to me that the DX_PLAIN.VOL file is actually used to record the choice of the user in regards to the "remember setting and do not show the dialog again" checkbox, and since that checkbox is actually checked by default, the only way you could have not experienced what I described in the OP is if you had the policy setting for "User is allowed to decide about encryption:" to "Yes" as I have now done, or you were unchecking the box in your test.  Those are the only ways it doesn't create the folder and clearly since the folder is holding a file with information used by the client software, it is being created by design and not as the result of a bug or something weird in my environment.

    :58178
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