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Making SGPortable optional still creates the SGPortable folder on removable media

PBJ_Family

I have a removable media policy like this:

Media Encryption Mode: File based

General Settings

- Algorithm to be used for encryption: AES256

- Key to be used for encryption: Defined Key on list

- Defined key for encryption: <selected key>

File Based Settings

- Initial encryption of all files: Yes

- User may cancel initial encryption: Yes

- User is allowed to access unencrypted files: Yes

- User may decrypt files: Yes

- User may define a media passphrase for device: Yes

- Copy SafeGuard Portable to target: yes

- Plaintext Folder: <folder name>

- User is allowed to decide about encryption: Yes, remember user settings

It works as I want it to with one small issue, if the user opts not to encrypt the media an empty SGPortable folder is still created on the media.  Is this something I can fix or is this a software bug?

:57731


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    On the server I have:

    Sophos SafeGuard Management Center version 7.00.0.102

    Sophos SafeGuard Server version 7.00.0.97

    Sophos SafeGuard Server Configuration version 7.00.0.97

    On clients I have:

    Sophos SafeGuard Client version 7.00.0.105

    Sophos SafeGuard Client Configuration version 7.00.0.97

    Sophos SafeGuard Preinstall version 7.00.0.97

    These were the versions that came with the 7.0 package download.

    I see a new package for version 7.01 which I have downloaded and I will see if I can upgrade although there are no specific instructions for upgrading from 7.0 to 7.01.

    I do not believe the issue is device specific, I have yet to see a device that doesn't do it although I have so far only tried flash drives but I have done multiple models and manufacturers and they all do it (probably something around 6 or 8 different make/model combinations).

    EDIT:  So it looks like all of the installers on the 7.01 package are the same as the 7.0 package with the exception of the Sophos SafeGuard Client which is now 7.00.1.2 (I am referring only to x64 installers since I have no x86 machines). 

    Upgrade documentation (which refers to upgrading from 6.x versions but it's all the upgrade documentation I have) says that the client has to be the same or lower version than the server.  Even though the server lists Sophos SafeGuard Management Center version 7.00.0.102 under installed programs, if I select it, at the bottom it says Product Version: 7.00.0.97 so all of the server components seem to agree that they are actually 7.00.0.97.

    However on the client side in the installed programs list it has Sophos SafeGuard Client version 7.00.0.105 (which presumably will change to 7.00.1.2 if I use the new client installer from the 7.01 package) and when I select it, it does not say Product Version: 7.00.0.97 it says Product Version: 7.00.0.105.  This would seem to indicate that the client version is higher than the server components and also higher than the cient pre-install package.  Basically everything is claiming 7.00.0.97 except the Sophos SafeGuard Client.

    I will try the new client installer and see if it helps this issue at all.

    EDIT2: Upgraded client and the problem persists.

    EDIT3: I tried recreating my configuration package and removed the old one and installed the new one on a client, it did not help.

    :58174
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    On the server I have:

    Sophos SafeGuard Management Center version 7.00.0.102

    Sophos SafeGuard Server version 7.00.0.97

    Sophos SafeGuard Server Configuration version 7.00.0.97

    On clients I have:

    Sophos SafeGuard Client version 7.00.0.105

    Sophos SafeGuard Client Configuration version 7.00.0.97

    Sophos SafeGuard Preinstall version 7.00.0.97

    These were the versions that came with the 7.0 package download.

    I see a new package for version 7.01 which I have downloaded and I will see if I can upgrade although there are no specific instructions for upgrading from 7.0 to 7.01.

    I do not believe the issue is device specific, I have yet to see a device that doesn't do it although I have so far only tried flash drives but I have done multiple models and manufacturers and they all do it (probably something around 6 or 8 different make/model combinations).

    EDIT:  So it looks like all of the installers on the 7.01 package are the same as the 7.0 package with the exception of the Sophos SafeGuard Client which is now 7.00.1.2 (I am referring only to x64 installers since I have no x86 machines). 

    Upgrade documentation (which refers to upgrading from 6.x versions but it's all the upgrade documentation I have) says that the client has to be the same or lower version than the server.  Even though the server lists Sophos SafeGuard Management Center version 7.00.0.102 under installed programs, if I select it, at the bottom it says Product Version: 7.00.0.97 so all of the server components seem to agree that they are actually 7.00.0.97.

    However on the client side in the installed programs list it has Sophos SafeGuard Client version 7.00.0.105 (which presumably will change to 7.00.1.2 if I use the new client installer from the 7.01 package) and when I select it, it does not say Product Version: 7.00.0.97 it says Product Version: 7.00.0.105.  This would seem to indicate that the client version is higher than the server components and also higher than the cient pre-install package.  Basically everything is claiming 7.00.0.97 except the Sophos SafeGuard Client.

    I will try the new client installer and see if it helps this issue at all.

    EDIT2: Upgraded client and the problem persists.

    EDIT3: I tried recreating my configuration package and removed the old one and installed the new one on a client, it did not help.

    :58174
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