Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 3 replies
  • Answers 2 answers
  • Subscribers 7 subscribers
  • Views 8630 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Dropbox encryption

Edvin

Hello,

I am trying to setup a policy to encrypt all Cloud storage (dropbox, google drive etc) for all the users of a client company. The aim is to use a single encryption key, not let the user choose it, but it seems not to be working. For encryption I have selected the key of the OU where the user accounts reside, and the custom policy configured as File based, AES 256, any key in user ring.

The version is 7.02 on the client for safeguard encryption. Licenses are there for Data Exchange, Cloud Storage and unused.

The issue I am having is that when I go to a file created in the dropbox folder, right click on it, show status, it says this file is encrypted using the key (ou key specified, where users reside.) you have this key in your ring and you have access to the file.

but when opening that file from another PC not in the domain or from the dropbox web page I am able to see the contents, it is not encrypted.

Any suggestions would be very helpful.



This thread was automatically locked due to age.
Parents
  • FormerMember
    0 FormerMember

    Hello Ed,

    I think I can see the issue here, you mentioned the aim is to use a single encryption key, but you've specified in the policy to use any key in user's keyring.

    If you specify a defined key for encryption in that policy you should be able to get this working once you've chosen the key to be used.

Reply
  • FormerMember
    0 FormerMember

    Hello Ed,

    I think I can see the issue here, you mentioned the aim is to use a single encryption key, but you've specified in the policy to use any key in user's keyring.

    If you specify a defined key for encryption in that policy you should be able to get this working once you've chosen the key to be used.

Children
  • 0 in reply to FormerMember
    Hi Toby,

    thanks for your answer, I have tried also to use in the policy Defined Key on list and then specifying the key, but it still does not work.
    It looks like it encrypts only the first document or file and the rest are not encrypted.
    thanks,
    Ed.
  • 0 in reply to Edvin

    Hi, I think I know what you are going through. I had that same problem and I figured out a way. I assume you are using auto detected Dropbox that comes with the software. So try this,

    Go to Dropbox under, Cloud Storage Definition and change the program path to "C:\Program Files (x86)\Dropbox\Client\dropbox.exe" in your case C might be different. And the one blow it to <user profile>/Dropbox

    The default values were, <!Dropbox!> and the software is supposed to detect it automatically.

    Hope that helps.

Unfiltered HTML