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Invalid Slice No / Boot / loader

Good afternoon,

I have installed Sophos Safeguard on a Dell E7450 laptop, and since then I will get the below message.

Sophos Safeguard is Starting

Please Wait ...

Invalid slice

No /boot/loader

I am unable to boot the laptop in safe mode, and unable to get past this screen? Has anyone else had this before, or know what to do to get past this??

Thank you.

:55624


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Parents
  • Hi IOWFox86,

    we recently identified an issue with SafeGuard Enterprise Device Encryption on new Dell xx50 machines. A new SafeGuard Device Encryption Client version is about to be released that will resolve the issue.

    A preview version of the new client version is available upon request. If required, please contact Sophos Support referring to 'DPSGN-4027'


    Regards,
    ChrisD

    :55634
Reply
  • Hi IOWFox86,

    we recently identified an issue with SafeGuard Enterprise Device Encryption on new Dell xx50 machines. A new SafeGuard Device Encryption Client version is about to be released that will resolve the issue.

    A preview version of the new client version is available upon request. If required, please contact Sophos Support referring to 'DPSGN-4027'


    Regards,
    ChrisD

    :55634
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