Ran Protect Computer, Encryption Software... everything seemed to install correctly

Hello CBeyer,

part of this reply (warning: may contain rigmarole) applies also to your Update Manager question on the EndUser board.

Practically all major AV vendors (fancied they) have to expand and diversify their portfolios. Like others, Sophos - apart from developing new products - acquired several products or product lines. One of them is encryption (formerly Utimaco). Central management is essential so naturally whatever you acquire has already some sort it implemented and in addition the products might overlap to some extent. You might continue to market them independently (at least for some time) and keep the brands but more often then not the final goal is to integrate them into one suite (either a single offering or a modularized solution). Of course you have to keep an eye on the competition, your balance sheet and last but not least changes and trends and devise a suitable strategy. 

To get to the specific part: Over time several products/features or "stripped-down" versions (perhaps as starter drug) have been integrated or included at low or no cost  (BTW: Integrated/Simple NAC aka Compliance Control is being "retracted"). It's part beefing up the Product (EndUser) and part "advertising" another one (e.g. the Web Appliances). In case of SafeGuard version 5.61 of the basic Device Encryption has been modified to be deploy- and manageable by SEC. Note that this is neither "Easy" (which lacks management but offers additional modules and configuration options) nor "Enterprise" (which not only has far more features but a user-based management as well). I assume it could technically be installed along with the other parts of SESC, but it requires exclusive use of the machine so you definitely don't want it to sneak in with a Protect Computers.

As it is some kind of "hack and mash" and not a new product line neither expect it to be in step with the full products nor that it is perfectly honed (e.g. consistent design and naming) - that's not to deride it, the core is the same for all incarnations and the imperfections are cosmetic and no cut backs have been made in quality. For now it is called Full Disk Encryption in SEC, not very specific for Windows XP and above and a single 5.61 Recommended version.

As for SafeGuard Easy - you license all (selected) SEC features for a certain number of users. A computer is either managed by SEC or not. For the unmanaged ones you get the equivalent SafeGuard Easy - and, as Sophos grants you the current versions with your license, it is 6.0.1. 

The install itself didn't fail - it's an internal communication problem which is occasionally seen with other components as well. Often the reboot or a simple Comply with ... solves the issue - obviously not in your case though. If that's any consolation, once it works it uses to continue to do so.

Christian

Hello CBeyer,

part of this reply (warning: may contain rigmarole) applies also to your Update Manager question on the EndUser board.

Practically all major AV vendors (fancied they) have to expand and diversify their portfolios. Like others, Sophos - apart from developing new products - acquired several products or product lines. One of them is encryption (formerly Utimaco). Central management is essential so naturally whatever you acquire has already some sort it implemented and in addition the products might overlap to some extent. You might continue to market them independently (at least for some time) and keep the brands but more often then not the final goal is to integrate them into one suite (either a single offering or a modularized solution). Of course you have to keep an eye on the competition, your balance sheet and last but not least changes and trends and devise a suitable strategy. 

To get to the specific part: Over time several products/features or "stripped-down" versions (perhaps as starter drug) have been integrated or included at low or no cost  (BTW: Integrated/Simple NAC aka Compliance Control is being "retracted"). It's part beefing up the Product (EndUser) and part "advertising" another one (e.g. the Web Appliances). In case of SafeGuard version 5.61 of the basic Device Encryption has been modified to be deploy- and manageable by SEC. Note that this is neither "Easy" (which lacks management but offers additional modules and configuration options) nor "Enterprise" (which not only has far more features but a user-based management as well). I assume it could technically be installed along with the other parts of SESC, but it requires exclusive use of the machine so you definitely don't want it to sneak in with a Protect Computers.

As it is some kind of "hack and mash" and not a new product line neither expect it to be in step with the full products nor that it is perfectly honed (e.g. consistent design and naming) - that's not to deride it, the core is the same for all incarnations and the imperfections are cosmetic and no cut backs have been made in quality. For now it is called Full Disk Encryption in SEC, not very specific for Windows XP and above and a single 5.61 Recommended version.

As for SafeGuard Easy - you license all (selected) SEC features for a certain number of users. A computer is either managed by SEC or not. For the unmanaged ones you get the equivalent SafeGuard Easy - and, as Sophos grants you the current versions with your license, it is 6.0.1. 

The install itself didn't fail - it's an internal communication problem which is occasionally seen with other components as well. Often the reboot or a simple Comply with ... solves the issue - obviously not in your case though. If that's any consolation, once it works it uses to continue to do so.

Christian