Hi,
I have a workstation that has been locked out and requires a challenge/response to continue. It is running Sophos SafeGuard v5.50.8.13 and is a managed Enterprise client. I have performed a challenge/response to successfully unlock workstations on a number of occasions. However, on this occasion I am getting the error message "Cannot obtain computer key" when I use the recovery console to generate a response code.
Has anybody seen this error before and would be able to advise a solution?
Thanks
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