Hello,
I am testing SGE 6 and I really have problem to find how to register a second user on an endpoint.
Could you please let me know what's the procedure to do that
Thx in advance!
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Its actually very easy and not very complicated. In SafeGuard manager center, locate the computer you are looking to have more than one user on. once you have that computer up in the main viewer located the tab "Users". You will notice that on that Tab to the right there is a smaller Tree Directory called "Available users" locate the user you are trying to add in addition. once you have found them ( and you can use the search function to do that) click on the name so that it is highlighed, then drag them into the user box which is the to the left of that tree directory. Once they are in the list as a user, you will notice a "?" under "Can Become Owner" click that "?" so that it turns into a green check mark.
Once you have done that click the save button up in the left hand corner and it will save that information for that machine. Now go to that computer and sync the system with the server so that it can reach out to grab that information. once its has successfully sync'd with the server. Log off the user DO NOT RESTART the cache where users are stored does not have everything it needs just yet. have that person you just added to be a user for that computer log in. check the Sophos status and make sure it sayd SGN(user) the owner should have SGN(owner). as long as you see SGN(user) then they should now be able to restart the machine and log in via the sophos screen.
As far as what Michael said on that post... No he isn't wrong, in a standalone enviroment, the owner and user groups are merged as allowed users, but in a managed policy or enviroment the use of these groups are maintained and actual. In a managed enviroment, there is two types of groups on a sophos endpoint SGN(owner) and SGN(user). there can only be one SGN(owner) and mutiple SGN(user) some systems we have are used by more than 10 individuals. all these users have access to one asset.
Let me know if you still have issues or questions I am willing to help as much as possible.
Its actually very easy and not very complicated. In SafeGuard manager center, locate the computer you are looking to have more than one user on. once you have that computer up in the main viewer located the tab "Users". You will notice that on that Tab to the right there is a smaller Tree Directory called "Available users" locate the user you are trying to add in addition. once you have found them ( and you can use the search function to do that) click on the name so that it is highlighed, then drag them into the user box which is the to the left of that tree directory. Once they are in the list as a user, you will notice a "?" under "Can Become Owner" click that "?" so that it turns into a green check mark.
Once you have done that click the save button up in the left hand corner and it will save that information for that machine. Now go to that computer and sync the system with the server so that it can reach out to grab that information. once its has successfully sync'd with the server. Log off the user DO NOT RESTART the cache where users are stored does not have everything it needs just yet. have that person you just added to be a user for that computer log in. check the Sophos status and make sure it sayd SGN(user) the owner should have SGN(owner). as long as you see SGN(user) then they should now be able to restart the machine and log in via the sophos screen.
As far as what Michael said on that post... No he isn't wrong, in a standalone enviroment, the owner and user groups are merged as allowed users, but in a managed policy or enviroment the use of these groups are maintained and actual. In a managed enviroment, there is two types of groups on a sophos endpoint SGN(owner) and SGN(user). there can only be one SGN(owner) and mutiple SGN(user) some systems we have are used by more than 10 individuals. all these users have access to one asset.
Let me know if you still have issues or questions I am willing to help as much as possible.