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Bootloader are getting lost sometimes

Hello,

I have a customer which has about 380 machines with Windows 8.1 and SGN 6.10.

About once a month on one of the machines the Sophos boot loader appears to be missing and has to be recovered.

In that time no challenge response recovery is possible.

I think this can happen from time to time but once a month is too often.

So I was wondering what could cause damage to the boot loader? Is there any specific user behaviour or hardware configuration that increases the likelyhood of bootloader issues?

Thanks in advance!

:57816


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