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Remove Encryption - Safeguard Enterprise

Roberto

Hi guys!!

I have the following scenario: a Windows Xp Professional SP3 with the SGN client installed. I've made a policy for encryption of the c: and d: volumes. The encryption was set to use the machine key.

Question: I would like to know how we remove the encryption of the volumes. I've tried to change the policy to "No Encryption" but it didn't change anything. Is there any tool for booting and remove the encryption like in Safeguard Easy?

I really appreciate any help!!

Happy new year!!

Roberto

:567


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  • 0
    prasad_bhave wrote:

    David,

    I have a smilar situation. I have SafeGuard Enterprise installed on my laptop (about 2 weeks back). However, my windows got corrupted, and since the drive is encrypted, I am unable to recover any data from the drive. For now my IT support group has provided me with a new hard-drive. Can you please tell me how I can go about recovering the data? The IT support group has installed the SafeGuard Enterprise in my laptop, however when i log into it using my corporate username and password, I am still not allowed to access the old hard drive.

    Please help.

    Thanks a lot!

    Prasad Bhave

    Hi Prasad,

    If I am reading your post correctly, then you are a non-IT staff employee at your company. It also sounds like you had an issue with your hard drive, IT gave you a new one and you want to read the data from the old encrypted drive. Correct?

    Your IT Support group needs to give you access to the BOOT_<machine.name> key so you can read the encrypted drive. If you do not have access to the Management Center there isn't much more I can guide you to do other than to contact your IT Support Group and have them read this discussion.

    Thanks for your question and I hope you are able to get to your data with the help of your IT Support Group.

    :908
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  • 0
    prasad_bhave wrote:

    David,

    I have a smilar situation. I have SafeGuard Enterprise installed on my laptop (about 2 weeks back). However, my windows got corrupted, and since the drive is encrypted, I am unable to recover any data from the drive. For now my IT support group has provided me with a new hard-drive. Can you please tell me how I can go about recovering the data? The IT support group has installed the SafeGuard Enterprise in my laptop, however when i log into it using my corporate username and password, I am still not allowed to access the old hard drive.

    Please help.

    Thanks a lot!

    Prasad Bhave

    Hi Prasad,

    If I am reading your post correctly, then you are a non-IT staff employee at your company. It also sounds like you had an issue with your hard drive, IT gave you a new one and you want to read the data from the old encrypted drive. Correct?

    Your IT Support group needs to give you access to the BOOT_<machine.name> key so you can read the encrypted drive. If you do not have access to the Management Center there isn't much more I can guide you to do other than to contact your IT Support Group and have them read this discussion.

    Thanks for your question and I hope you are able to get to your data with the help of your IT Support Group.

    :908
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