Dear All,
i encounter a issue where the safeguard will keep lock my users PC out after PC normal Shutdown.
this only happen to new laptop with fujitsu brand.
Other laptop does not have this problem.
Email to support, the respond is really disappoint ( 2 week questioning and log sending).
Call will never reach to engineer
As a simple call back from sophos support never reach us.
Seeking from the expert online to help solve the issue.
It is my first time posting to the sophos forum.
Any ideal and troubleshoot step can share to me.
To help bring the light to matter is appcriate very much.
Thanks
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