Hi,
Hopefully this is an easy one, but I've not been able to find a solution myself. Basically I've got a laptop running Windows 7 x64 which I've encrypted using Safeguard version 5.50.8.13 which has now stopped at "Starting Windows" (after the glowing orbs form the Windows flag) and just will not proceed any further. Installation of the client appeared to go without any problems, and the POA part seems all okay as well. After initial installation the laptop booted into Windows fine to commence the encryption process, but once this had completed it now refuses to start.
I've tried using the WinPE disk to repair the MBR which hasn't worked. I've also tried the emergency decryption and uninstall process mentioned here http://www.sophos.com/support/knowledgebase/article/58682.html although the Uninstall option was greyed out. Going by the filename of the iso image, it looks like it was designed for version 4 - is there an up-to-date version somewhere that I can't find?
I can't get into safe mode to do a manual uninstall either, and 'Last known good configuration' doesn't work. Hopefully it's something simple I'm missing here, but if anyone has any ideas they'd be greatly appreciated!
Thanks in advance.
(Edited to fix typos)
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