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Windows 7, unlock delay when offsite

Hi,

I have installed version 5.50.1 on several laptops Dell E6510 with Windows 7.
Several clients complain about Windows unlock delays (sometimes 10 or 30 seconds)
No problem to lock the laptop, but when unlocking the password dialogue remains visible, so you have the impression that the enter key was not pressed.
This only occurs when not connected to the internal network, no connection to the domain controller.
Behavior is always different, sometimes direct unlock, sometimes 5 sec,10 sec, 30sec.
Clients are located offsite, safeguard server is reachable over the internet.

According to support this normal behavior when not connected to DC, but for the end users this delay is very annoying.

Any suggestions, anybody dealing with the same issue?

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0 BigN2Cheese over 14 years ago

I've had the same issue on my Win 7 workstation (without SafeGuard Enterprise v5.50 installed). randomly experiencing delays when attempting to login after my workstation goes to sleep. From the evidence I have it's not an encryption problem but a power problem (in my case anyway). Has anyone experienced this issue consistently or can easily repeat? My attempts thus far have been very random.
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0 BigN2Cheese over 14 years ago

I've had the same issue on my Win 7 workstation (without SafeGuard Enterprise v5.50 installed). randomly experiencing delays when attempting to login after my workstation goes to sleep. From the evidence I have it's not an encryption problem but a power problem (in my case anyway). Has anyone experienced this issue consistently or can easily repeat? My attempts thus far have been very random.
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