Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 5 subscribers
  • Views 10157 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Windows 7, unlock delay when offsite

Steven

Hi,

I have installed version 5.50.1 on several laptops Dell E6510 with Windows 7.
Several clients complain about Windows unlock delays (sometimes 10 or 30 seconds)
No problem to lock the laptop, but when unlocking the password dialogue remains visible, so you have the impression that the enter key was not pressed.
This only occurs when not connected to the internal network, no connection to the domain controller.
Behavior is always different, sometimes direct unlock, sometimes 5 sec,10 sec, 30sec.
Clients are located offsite, safeguard server is reachable over the internet.

According to support this normal behavior when not connected to DC, but for the end users this delay is very annoying.

Any suggestions, anybody dealing with the same issue?

:6585


This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    Just got the message from support that because i am the only customer with this problem they dont really care.

    I'm sure that everybody with Windows 7 has this issue.

    Can somebody with Windows 7 please test this.

    Or is everybody using bitlocker with Windows 7.

    When working on another location, connected to the internet (no connection to DC) with a laptop that is member of a domain.

    Lock the laptop, wait 10 minutes, unlock the laptop, now you have a delay from 5-30 sec?

    :6727
Reply
  • 0

    Hi,

    Just got the message from support that because i am the only customer with this problem they dont really care.

    I'm sure that everybody with Windows 7 has this issue.

    Can somebody with Windows 7 please test this.

    Or is everybody using bitlocker with Windows 7.

    When working on another location, connected to the internet (no connection to DC) with a laptop that is member of a domain.

    Lock the laptop, wait 10 minutes, unlock the laptop, now you have a delay from 5-30 sec?

    :6727
Children
No Data
Unfiltered HTML