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Safeguard Fingerprint logon - Lenovo laptop(s)

Cerebus06

I am having a real time attempting to get the fingerprint logon solution to work.  I'm attempting to utilize this with Lenovo laptops.

The first question I've got is - is it possible to not have Fingerprint software installed on the system, install Safeguard, and then later install Fingerprint software (the proper version of course)?  Will Safeguard pick it up and use it then?

Secondly, is it possible to have multiple users on the same laptop log into POA using Fingerprint?

Third, does Safeguard recognize multiple Fingerprints on the same fingerprint profile?

:2395


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    Spot on ia-hawk-fan07!

    This is EXACTLY what I've been saying here too. There is a marked difference between what you Sophos guys on this forum say to what frontline phone and email support people are saying. The website also is of no use most the time because unless we dig specifically ourselves for a known keyphrase, there is no information with the package that adequately describes the options we should use.

    Your documentation on what is 'recommended' needs to be stated clearly on the download site or just one click away from the product page. Pointless telling us 'the recommended way' only when it goes wrong!

    There is significantly better advice being offered here on this forum and well worth following.

    Matt

    :5062
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  • 0

    Spot on ia-hawk-fan07!

    This is EXACTLY what I've been saying here too. There is a marked difference between what you Sophos guys on this forum say to what frontline phone and email support people are saying. The website also is of no use most the time because unless we dig specifically ourselves for a known keyphrase, there is no information with the package that adequately describes the options we should use.

    Your documentation on what is 'recommended' needs to be stated clearly on the download site or just one click away from the product page. Pointless telling us 'the recommended way' only when it goes wrong!

    There is significantly better advice being offered here on this forum and well worth following.

    Matt

    :5062
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