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Safeguard Fingerprint logon - Lenovo laptop(s)

Cerebus06

I am having a real time attempting to get the fingerprint logon solution to work.  I'm attempting to utilize this with Lenovo laptops.

The first question I've got is - is it possible to not have Fingerprint software installed on the system, install Safeguard, and then later install Fingerprint software (the proper version of course)?  Will Safeguard pick it up and use it then?

Secondly, is it possible to have multiple users on the same laptop log into POA using Fingerprint?

Third, does Safeguard recognize multiple Fingerprints on the same fingerprint profile?

:2395


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    We have also found that at least with Lenovo T510's that if you enroll fingerprints on a machine and then re-image that same machine you must clear the fingerprint data in BIOS to get the fingerprint reader to work properly. We kept getting stuck with the fingerprint reader turned on in POA and if you swiped your finger it would say "match" and then would say "log on denied"

    On a side not talking about the installs, the easiest way we have found to get the fingerprint reader working was to add to our install VBS script  had this line

    msiexec /i "\\server\sgn\SGNClient_de.msi" /l*v c:\log\SGNClient.log ADDLOCAL=Client,Authentication,BaseEncryption,SectorBasedEncryption,CredentialProvider ALTERNATE=0 /norestart

    However all the guides and even tech support told us it should be ALTERNATE=1, that never worked but ALTERNATE=0 works perfect, at least for the T510's

    :5026
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  • 0

    We have also found that at least with Lenovo T510's that if you enroll fingerprints on a machine and then re-image that same machine you must clear the fingerprint data in BIOS to get the fingerprint reader to work properly. We kept getting stuck with the fingerprint reader turned on in POA and if you swiped your finger it would say "match" and then would say "log on denied"

    On a side not talking about the installs, the easiest way we have found to get the fingerprint reader working was to add to our install VBS script  had this line

    msiexec /i "\\server\sgn\SGNClient_de.msi" /l*v c:\log\SGNClient.log ADDLOCAL=Client,Authentication,BaseEncryption,SectorBasedEncryption,CredentialProvider ALTERNATE=0 /norestart

    However all the guides and even tech support told us it should be ALTERNATE=1, that never worked but ALTERNATE=0 works perfect, at least for the T510's

    :5026
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