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Safeguard Fingerprint logon - Lenovo laptop(s)

Cerebus06

I am having a real time attempting to get the fingerprint logon solution to work.  I'm attempting to utilize this with Lenovo laptops.

The first question I've got is - is it possible to not have Fingerprint software installed on the system, install Safeguard, and then later install Fingerprint software (the proper version of course)?  Will Safeguard pick it up and use it then?

Secondly, is it possible to have multiple users on the same laptop log into POA using Fingerprint?

Third, does Safeguard recognize multiple Fingerprints on the same fingerprint profile?

:2395


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    Okay the answer to my second issue as promised.. Not a great post though as I;'m in a rush to go to a meeting :( ...

    1. Cleared the FP software
    2. Removed the associated user/s from the laptop in the SGN Mgmnt Center
    3. Synced twice
    4. Restarted
    5. Reset fingerprint data in the BIOS
    6. Let autologon POA run
    7. Authenticated to Windows using Username and Password (Using the SGN CredentialProvider)
    8. Synced twice
    9. Enrolled fingerprint
    10. Synced twice
    11. Rebooted
    12. Used Fingerprint to authenticate against the POA. Green successful tick but still the same error message afterwards
    13. So, used Username and Password against the POA, without Windows pass through
    14. Signed into Windows using SGN CredentialProvider using Biometric
    15. Synced twice
    16. Rebooted
    17. Used Fingerprint to authenticate against the POA. Green successful tick and fully working fingerprint authentication :smileyvery-happy:

    I think the quicker way to do this would be to instead of reboot at step 11, just log off and log on again using the biometric (This will write the details to the POA), sync and then reboot.

    If anyone is interested I'm going to write a bit of procedure on how we get fingerprint working on our machines soon?

    Would anyone like it posted?

    Cheers, 

    John

    :4866
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  • 0

    Okay the answer to my second issue as promised.. Not a great post though as I;'m in a rush to go to a meeting :( ...

    1. Cleared the FP software
    2. Removed the associated user/s from the laptop in the SGN Mgmnt Center
    3. Synced twice
    4. Restarted
    5. Reset fingerprint data in the BIOS
    6. Let autologon POA run
    7. Authenticated to Windows using Username and Password (Using the SGN CredentialProvider)
    8. Synced twice
    9. Enrolled fingerprint
    10. Synced twice
    11. Rebooted
    12. Used Fingerprint to authenticate against the POA. Green successful tick but still the same error message afterwards
    13. So, used Username and Password against the POA, without Windows pass through
    14. Signed into Windows using SGN CredentialProvider using Biometric
    15. Synced twice
    16. Rebooted
    17. Used Fingerprint to authenticate against the POA. Green successful tick and fully working fingerprint authentication :smileyvery-happy:

    I think the quicker way to do this would be to instead of reboot at step 11, just log off and log on again using the biometric (This will write the details to the POA), sync and then reboot.

    If anyone is interested I'm going to write a bit of procedure on how we get fingerprint working on our machines soon?

    Would anyone like it posted?

    Cheers, 

    John

    :4866
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