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Safeguard Fingerprint logon - Lenovo laptop(s)

Cerebus06

I am having a real time attempting to get the fingerprint logon solution to work.  I'm attempting to utilize this with Lenovo laptops.

The first question I've got is - is it possible to not have Fingerprint software installed on the system, install Safeguard, and then later install Fingerprint software (the proper version of course)?  Will Safeguard pick it up and use it then?

Secondly, is it possible to have multiple users on the same laptop log into POA using Fingerprint?

Third, does Safeguard recognize multiple Fingerprints on the same fingerprint profile?

:2395


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  • 0

    HI,

    We're a new customer of SafeGuard Enterprise, and POA Fingerprint isn't working for us either. It's working fine for Windows though.

    Details:

    Client: Windows 7 Enterprise x32

    SafeGuard version: 5.50.0.116

    Laptop: Lenovo W500 (TYPE 4062-5TG)

    Biometric: AuthenTec Inc. AES2810

    Biometric Driver version: 8.6.0.13 (ATSwpWDF.sys)

    Lenovo Fingerprint software installer: 7wf161ww.exe

    Lenovo Fingerprint software version: 3.3.2.27

    Install order:

    1. Cleared fingerprint data and reset security chip in BIOS

    2. Installed OS and drivers

    3. Installed Lenovo fingerprint software

    4. Enrolled fingerprints

    5. Tested successfully

    6. Installed SafeGuard Enterprise

    7. Rebooted

    8. Installed SafeGuard config

    9. Rebooted

    :3018
Reply
  • 0

    HI,

    We're a new customer of SafeGuard Enterprise, and POA Fingerprint isn't working for us either. It's working fine for Windows though.

    Details:

    Client: Windows 7 Enterprise x32

    SafeGuard version: 5.50.0.116

    Laptop: Lenovo W500 (TYPE 4062-5TG)

    Biometric: AuthenTec Inc. AES2810

    Biometric Driver version: 8.6.0.13 (ATSwpWDF.sys)

    Lenovo Fingerprint software installer: 7wf161ww.exe

    Lenovo Fingerprint software version: 3.3.2.27

    Install order:

    1. Cleared fingerprint data and reset security chip in BIOS

    2. Installed OS and drivers

    3. Installed Lenovo fingerprint software

    4. Enrolled fingerprints

    5. Tested successfully

    6. Installed SafeGuard Enterprise

    7. Rebooted

    8. Installed SafeGuard config

    9. Rebooted

    :3018
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