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Add new owner to SafeGuard 7 for Mac

DC_IT_Manager

I have successfully bound a MacBook Pro running Yosemite to our Active Directory Network.  I created a user in AD called "Mac User" and logged into the Mac using this Network ID.  I successfully installed Safeguard and it correctly talks to the SafeGuard Management Server.

So far so good.  This is big progress.

When I reboot, the FileVault pre-boot environment comes up with MacUser as the only user who can log in.

If I add myself  - another user in AD - as the new owner in Safeguard Management and save the DB and sync the macbook and I reboot, the user MacUser is STILL the only user that can login to the Filevault pre-boot environment.  

This is something that works on Windows 7 much more cleanly.  Otherwise, the only way to install Safeguard on a Mac is to make sure you are using the account for the person the machine belongs to.  We're supposed to have more flexibility than that.

Suggestions?

Thanks.

Adam in DC

:56719


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    Hi Chris:

    Thanks for the quick reply.  I was just reading the admin pdf when you replied with the same section I was reading.  Unfortunately, it hasn't quite resolved the issue.

    First, to make sure I understand this, with Filevault 2, it's a endpoint action as well as a Management server action.  On the endpoint, I need to login as the user I want to make an "owner" and enable that user.  Where?

    In my case, Yosemite is 10.10.3  and I go into the Security and Privacy pane and go to FileVault.  It shows that FileVault is turned on the the disk "Macintosh HD" and "A recovery key has been set.

    After that...nothing.  No "enable user."

    In this case, the user is me - an AD User logging in.  Not a local non-AD user.  The other local non-AD users on the Mac showed up at pre-boot after the first boot - after my original post.

    If the enable user button existed, then I could enable myself as an owner.  Is there some additional mac download necessary for that to show up?

    Thanks.

    :56740

    Adam in DC

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  • 0

    Hi Chris:

    Thanks for the quick reply.  I was just reading the admin pdf when you replied with the same section I was reading.  Unfortunately, it hasn't quite resolved the issue.

    First, to make sure I understand this, with Filevault 2, it's a endpoint action as well as a Management server action.  On the endpoint, I need to login as the user I want to make an "owner" and enable that user.  Where?

    In my case, Yosemite is 10.10.3  and I go into the Security and Privacy pane and go to FileVault.  It shows that FileVault is turned on the the disk "Macintosh HD" and "A recovery key has been set.

    After that...nothing.  No "enable user."

    In this case, the user is me - an AD User logging in.  Not a local non-AD user.  The other local non-AD users on the Mac showed up at pre-boot after the first boot - after my original post.

    If the enable user button existed, then I could enable myself as an owner.  Is there some additional mac download necessary for that to show up?

    Thanks.

    :56740

    Adam in DC

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