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SGE 5.50 DBAuth failed

I have another Problem, hope someone could help me...

...when I open http://<server>/sgnsrv/ in the browser, and klick on "CheckConnection", and then "invoke", the following Error appears:

 <?xml version="1.0" encoding="utf-8" ?> 
  <string mlns="http://tempuri.org/"><Dataroot><WebService>OK</WebService> <DBAuth>failed</DBAuth> <Error>Datenbank-Ausnahme aufgetreten.</Error></string>

I searched in the KB, and found this:

http://www.sophos.com/support/knowledgebase/article/107848.html

and this:

http://www.sophos.com/support/knowledgebase/article/108339.html

I do what in the PDF is described, but that did not solve the Problem.

I'm using Windows AD, a user is created and added to the SQL Server, correct FS permissions are set, and management config packet is also correct. I changed the identity of the DefaultAppPool in IIS to the DB-User, but the failure appears nevertheless

Any suggestions?

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0 ChrisD over 10 years ago
Hi daydaze,
the following message that is produced from the SafeGuard Enterprise Server Invoke test page is a status message that indicates a problem with the current configuration:
<?xml version="1.0" encoding="utf-8" ?> <string mlns="http://tempuri.org/"><Dataroot><WebService>OK</WebService> <DBAuth>failed</DBAuth> <Error>Datenbank-Ausnahme aufgetreten.</Error></string>
We have a Client-Server Troubleshooting guide available that can help you to identify and resolve the problem. The guide can be found here http://www.sophos.com/en-us/support/knowledgebase/109662.aspx
If you look at the guide, skip directly to page 43 which helps to resolve the "DB Auth failed" issue.
Regards,
ChrisD
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0 ChrisD over 10 years ago
Hi daydaze,
the following message that is produced from the SafeGuard Enterprise Server Invoke test page is a status message that indicates a problem with the current configuration:
<?xml version="1.0" encoding="utf-8" ?> <string mlns="http://tempuri.org/"><Dataroot><WebService>OK</WebService> <DBAuth>failed</DBAuth> <Error>Datenbank-Ausnahme aufgetreten.</Error></string>
We have a Client-Server Troubleshooting guide available that can help you to identify and resolve the problem. The guide can be found here http://www.sophos.com/en-us/support/knowledgebase/109662.aspx
If you look at the guide, skip directly to page 43 which helps to resolve the "DB Auth failed" issue.
Regards,
ChrisD
:51898
Cancel
Vote Up 0 Vote Down

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