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SGN 8.2 Device encryption is not workking

paresh palav

Hi Team,

We need urgent support here as  the device encryption policy is not working as excepted.

Please find the attached error and do the needful.



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  • 0

    No error attached Paresh.

    Don't forget that this is a community forum for help. Most of the members are NOT Sophos staff and just help like me where they can.

    If you have a genuine issue and need urgent support it's best to contact Sophos support by telephone/email/IM and then can help quickly. Posting on here sometimes can take a while to get an answer.

     

    All the best

  • 0 in reply to MichaelMcLannahan

    HI Michael,

     

    We have already raised the case and also tried to connect with support number but poor response.

    I have attached the snap which indicates Device Encryption-Local Drive Policy, System Sync Snap,Drive encyrpted status.

     

    Here ,Drive is encrypted but the inside data is not encrypted .

     

    We have already tested with the win7 system and all data inside drives are encrypted.

    But this issue persists only bitlocker system (Win 8 ,win 10 enterprise).

     

    Kindly checked the snap and suggest what is the best here.

     

     

     

     

  • 0 in reply to paresh palav

    PLease find the attached snap & do the needful.

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