Safeguard 8.10 compatibility with 8.0 back end client

Question

Hi 
 Looking at upgrading the version of Safeguard we currently have in use and want to confirm; 
 I've read the docs for the new release and can't see it but would there be any compatibility issues with the new 8.10 client while using 8.00.0.280 backend ? Additionally, what is the best practice for upgrading the back end client ? Should it match the windows/mac client version in production ? Cheers in advance.

MichaelMcLannahan · Accepted Answer

Hi - I am running 8.1 client with a 8 server backed on a few clients. You do need to make sure you do something about the Outlook encryption policy/function that is integral to the 8.1 client. I've simply disabled the plugin on my clients as I don't have the full functionality of the 8.1 backend to control it properly. 
 It works fine - no issues at all (other than the Outlook plugin) I could probably resolve this with some tinkering but in that 99% of my clients are v8 and working quite happily...I'm happy enough with a workaround for the handful of 8.1 clients. 
 I asked the same question to Sophos directly in preparation for the upgrade, although I was confident that this would not present an issue...always better to be safe than sorry! 
 "Hello Michael, 
 This is regarding your case id # xxxxxx. 
 Yes After Upgrade to 8.1, the clients on 8.00 will work as expected. 
 However, in case you find any challenges, you can create a new client configuration package after upgrade and run the same on the issue facing clients. 
 Let me know if you have any further concerns. 
 Regards, 
 Shweta Pathak"