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Unable to export bitlocker keys for CPE recovery

AzwanArif

Hi Guys,

We encounter issue with Bitlocker machine which required Bitlocker keys for CPE recovery.

We found the problem machine option to export the keys is grey out compare with othet Bitlocker machines which can be export successfully.

Appreciate if anyone can share their experience troubleshooting similiar case or information on the error. Thanks



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  • 0 in reply to MichaelMcLannahan

    Hi @MichaelMcLannahan

    C/R keys able to generate. However due to windows failure the bitlocker recovery key is required as per link below.

    Based on the information relay to console the machine  was successfully encrypted but unable to export for recovery due to the export keys was grey out which also happen on other bitlocker  machines(randomly selected).

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