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Keep receiving Error #25206 While Installing Client - Install Fails

I have a few machines that are having issues while Installing the Safeguard Client. All these machines have Windows 7 Pro (No Bitlocker available.) Some of the machines have had McAfee Enpoint Encryption Removed (We are migrating from McAfee to Sophos) Some are freshly imaged. On these machines the client install gets to the end and then pops an error message.

I don't know what is causing it. I have Fixed the MBR. Checked the hardrives and we still have issues.

Please Help!



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  • Hello JosephLucero,

    I've moved your post to the appropriate forum, hope that someone more familiar with SafeGuard will notice it. All I can suggest is to check the setup log.

    Christian 

  • Hi JosephLucero,

    You will need to open a case with Sophos support and and reference the error 25206 as you stated. There is a hotfix available for this exact error that they will need to provide you. Please ensure your server is updated to version 7, and your client is running version 7.00.0.105.

    Hope that helps.

    Paul