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Problem Updating 6.00.1 to 7.00.1.2

MarcoZ

Hey,

currently I am in the process of updating old safeguard clients (~500) from 5.60 / 5.80 / 6.00 / 6.00.1 to the newest version. Uninstalling the old and then installing the new version takes a lot of reboots and therefore a lot of time, so I thought I give updating a try. Since I dont want to have too many steps in between I decided its good enough to only update my 6.00.X clients to 7.00.1.2 - something which should be fairly easy considering the Sophos Upgrade guide document.

Well, on my test system the whole process doesnt seem that easy.

System: Win 7 64bit

Safeguard Version installed: 6.00.1

Safeguard Version I want to update to: 7.00.1.2

When trying to update to 7.00.2.23 the installer says clearly that I cant upgrade from this to that version, so I tried 7.00.1.2 - the PreInstall and Client Packages do install successfully. BUT a) the configuration protection doesnt get removed and b) I cant install my configuration package so that the client uses the new enterprise server and not the old one. Trying to install the configuration package ends in a generic error along the lines of "the installer ended with an error, no changes where made". 

I'm at a total loss here - anything I overlooked?



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  • 0
    Still trying, still no luck. Here's the log-file from the configuration install attempt:

    === Protokollierung gestartet: 25.09.2015 13:32:33 ===
    Aktion gestartet um 13:32:33: INSTALL.
    Aktion gestartet um 13:32:33: CommonAppDataFolder.C97C0CAD_9A84_494F_B121_40CFE3DCEF70.
    Aktion beendet um 13:32:33: CommonAppDataFolder.C97C0CAD_9A84_494F_B121_40CFE3DCEF70. Rückgabewert 1.
    Aktion gestartet um 13:32:33: CommonAppDataFolder.E82168B5_36B7_4920_8A2D_A40CF736188E.
    Aktion beendet um 13:32:33: CommonAppDataFolder.E82168B5_36B7_4920_8A2D_A40CF736188E. Rückgabewert 1.
    Aktion gestartet um 13:32:33: AppSearch.
    Aktion beendet um 13:32:33: AppSearch. Rückgabewert 1.
    Aktion gestartet um 13:32:33: FindRelatedProducts.
    Aktion beendet um 13:32:33: FindRelatedProducts. Rückgabewert 1.
    Aktion gestartet um 13:32:33: TestTimeStamp_Post_60.
    Fri Sep 25 13:32:33: Client_Config_Timestamp_Control - INST_IsTimeStampNewer has Value: 130652712228030000
    Fri Sep 25 13:32:33: INST_IsTimeStampNewer: The package which you attempt to install is newer than the already installed package.
    Aktion beendet um 13:32:33: TestTimeStamp_Post_60. Rückgabewert 1.
    Aktion gestartet um 13:32:33: LaunchConditions.
    Aktion beendet um 13:32:33: LaunchConditions. Rückgabewert 1.
    Aktion gestartet um 13:32:33: ValidateProductID.
    Aktion beendet um 13:32:33: ValidateProductID. Rückgabewert 1.
    Aktion gestartet um 13:32:33: CostInitialize.
    Aktion beendet um 13:32:33: CostInitialize. Rückgabewert 1.
    Aktion gestartet um 13:32:33: FileCost.
    Aktion beendet um 13:32:33: FileCost. Rückgabewert 1.
    Aktion gestartet um 13:32:33: CostFinalize.
    Aktion beendet um 13:32:33: CostFinalize. Rückgabewert 1.
    Aktion gestartet um 13:32:33: MigrateFeatureStates.
    Aktion beendet um 13:32:33: MigrateFeatureStates. Rückgabewert 0.
    Aktion gestartet um 13:32:33: InstallValidate.
    Aktion beendet um 13:32:33: InstallValidate. Rückgabewert 1.
    Aktion gestartet um 13:32:33: PrepWriteTimeStamp_6x.
    Aktion beendet um 13:32:33: PrepWriteTimeStamp_6x. Rückgabewert 1.
    Aktion gestartet um 13:32:33: InstallInitialize.
    Aktion beendet um 13:32:34: InstallInitialize. Rückgabewert 1.
    Aktion gestartet um 13:32:34: RememberLocalCacheFolder.E82168B5_36B7_4920_8A2D_A40CF736188E.
    Aktion beendet um 13:32:34: RememberLocalCacheFolder.E82168B5_36B7_4920_8A2D_A40CF736188E. Rückgabewert 1.
    Aktion gestartet um 13:32:34: WriteTimeStamp_6x.
    Aktion beendet um 13:32:35: WriteTimeStamp_6x. Rückgabewert 1.
    Aktion gestartet um 13:32:35: ProcessComponents.
    Aktion beendet um 13:32:35: ProcessComponents. Rückgabewert 1.
    Aktion gestartet um 13:32:35: MsiUnpublishAssemblies.
    Aktion beendet um 13:32:35: MsiUnpublishAssemblies. Rückgabewert 0.
    Aktion gestartet um 13:32:35: UnpublishFeatures.
    Aktion beendet um 13:32:35: UnpublishFeatures. Rückgabewert 1.
    Aktion gestartet um 13:32:35: RemoveRegistryValues.
    Aktion beendet um 13:32:35: RemoveRegistryValues. Rückgabewert 1.
    Aktion gestartet um 13:32:35: RemoveFiles.
    Aktion beendet um 13:32:35: RemoveFiles. Rückgabewert 0.
    Aktion gestartet um 13:32:35: RemoveFolders.
    Aktion beendet um 13:32:35: RemoveFolders. Rückgabewert 1.
    Aktion gestartet um 13:32:35: CreateFolders.
    Aktion beendet um 13:32:35: CreateFolders. Rückgabewert 1.
    Aktion gestartet um 13:32:35: InstallFiles.
    Aktion beendet um 13:32:35: InstallFiles. Rückgabewert 1.
    Aktion gestartet um 13:32:35: WriteRegistryValues.
    Aktion beendet um 13:32:35: WriteRegistryValues. Rückgabewert 1.
    Aktion gestartet um 13:32:35: RegisterUser.
    Aktion beendet um 13:32:35: RegisterUser. Rückgabewert 1.
    Aktion gestartet um 13:32:35: RegisterProduct.
    Aktion beendet um 13:32:35: RegisterProduct. Rückgabewert 1.
    Aktion gestartet um 13:32:35: MsiPublishAssemblies.
    Aktion beendet um 13:32:35: MsiPublishAssemblies. Rückgabewert 0.
    Aktion gestartet um 13:32:35: PublishFeatures.
    Aktion beendet um 13:32:35: PublishFeatures. Rückgabewert 1.
    Aktion gestartet um 13:32:35: PublishProduct.
    Aktion beendet um 13:32:35: PublishProduct. Rückgabewert 1.
    Aktion gestartet um 13:32:35: ImportLCCustomerCert_Post_60.
    Aktion beendet um 13:32:35: ImportLCCustomerCert_Post_60. Rückgabewert 1.
    Aktion gestartet um 13:32:35: SGNCmdInt_Post_60.
    Aktion beendet um 13:32:35: SGNCmdInt_Post_60. Rückgabewert 1.
    Aktion gestartet um 13:32:35: ScheduleReboot.
    Aktion beendet um 13:32:35: ScheduleReboot. Rückgabewert 1.
    Aktion gestartet um 13:32:35: InstallFinalize.
    Fri Sep 25 13:32:36: Client_Config_Timestamp_Control - INST_WriteTimeStampCA Value: 130652712228030000
    Fri Sep 25 13:32:36: Client_Config_Timestamp_Control - INST_IsTimeStampNewer has Value: 130652712228030000
    Fri Sep 25 13:32:36: Client_Config_Timestamp_Control - INST_IsTimeStampNewer has new Value: 130652712228030000
    Fri Sep 25 13:32:36: Entered LocalCacheImportCustomerCertificate
    Fri Sep 25 13:32:36: There is already another company certificate!
    Fri Sep 25 13:32:36: Entered VerifyAndCompareNewCCToExistingCC
    Fri Sep 25 13:32:37: Failed to open C:\ProgramData\Utimaco\SafeGuard Enterprise\Import\company.p7b via SGMCompanySignedInputFile with error (30079)
    Fri Sep 25 13:32:37: Failed to verify C:\ProgramData\Utimaco\SafeGuard Enterprise\Import\company.p7b, leaving with error!
    CustomAction ImportLCCustomerCert_Post_60 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Aktion beendet um 13:32:37: InstallFinalize. Rückgabewert 3.
    Aktion beendet um 13:32:38: INSTALL. Rückgabewert 3.
    Property(S): UpgradeCode = {7A5900B3-2440-4426-844E-C32583E293C5}
    Property(S): ROOTDRIVE = D:\
    Property(S): UMA_STATE = C:\ProgramData\Utimaco\SafeGuard Enterprise\LocalCache\uma\config\umastate.xml
    Property(S): INSTALLDIR = C:\Program Files (x86)\Sophos\
    Property(S): ImportCAF = C:\ProgramData\Utimaco\SafeGuard Enterprise\Import\
    Property(S): MsiLogFileLocation = C:\Users\Administrator\Desktop\test.txt
    Property(S): ProductName = Sophos SafeGuard Client Configuration 7.00.0.97
    Property(S): PackageCode = {4AB26EF1-1491-44B3-A193-BB79B1D3F544}
    Property(S): ProductState = -1
    Property(S): WIXUI_TARGETDIR = TARGETDIR
    Property(S): CURRENTDIRECTORY = C:\Users\Administrator\Desktop
    Property(S): PackagecodeChanging = 1
    Property(S): ARPNOMODIFY = 1
    Property(S): ARPNOREPAIR = 1
    Property(S): WriteTimeStamp_6x = 130652712228030000
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): TARGETDIR = D:\
    Property(S): LocalCacheCAF = C:\ProgramData\Utimaco\SafeGuard Enterprise\LocalCache\
    Property(S): SafeGuardEnterpriseCAF = C:\ProgramData\Utimaco\SafeGuard Enterprise\
    Property(S): UtimacoCAF = C:\ProgramData\Utimaco\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): SourceDir = C:\Users\Administrator\Desktop\
    Property(S): REBOOTPROMPT = S
    Property(S): SGN_CLIENT_POST_6_0 = {B34D3F61-0754-487D-A6E2-16448F6803EE}
    Property(S): SGN_CLIENT_6X = {B34D3F61-0754-487D-A6E2-16448F6803EE}
    Property(S): Privileged = 1
    Property(S): Manufacturer = Sophos Ltd.
    Property(S): ProductCode = {EC99DFB1-CCCA-4CF6-B5E6-BBE2DF2906C1}
    Property(S): ProductLanguage = 1031
    Property(S): ProductVersion = 7.00.0.97
    Property(S): ProductCopyRightAscii = 1996 - 2014 Sophos Limited. All rights reserved. SafeGuard is a registered trademark of Sophos Limited and Sophos Group.
    Property(S): NameDisplay = SafeGuard Enterprise Client Configuration 7.00.0.97
    Property(S): ARPPRODUCTICON = ProductIcon
    Property(S): ARPHELPLINK = http://sophos.com/support
    Property(S): ARPURLUPDATEINFO = http://sophos.com
    Property(S): ARPURLINFOABOUT = http://sophos.com
    Property(S): ALLUSERS = 1
    Property(S): ApplicationFolderName = Sophos
    Property(S): WixAppFolder = WixPerMachineFolder
    Property(S): ADD_LICOWNER = 0
    Property(S): ADD_CCO = 0
    Property(S): CFG_TIME_STAMP = 130652712228030000
    Property(S): CA_TIME_STAMP = 1
    Property(S): UMA_INITIALIZED = 0
    Property(S): ADD_CACERT = 0
    Property(S): DefaultUIFont = Tahoma_Regular
    Property(S): WixUI_Mode = Mondo
    Property(S): WIXUI_INSTALLDIR = INSTALLDIR
    Property(S): ErrorDialog = Sophos_ErrorDlg
    Property(S): SecureCustomProperties = ADD_CCO;ADD_LICOWNER;CA_TIME_STAMP;CFG_TIME_STAMP;CLI_CONFIG_FOUND;DEMO_CONFIG_FOUND;INSTALLDIR;NEWER_OFFLINE_CLIENT_FOUND;NEWER_VERSION_FOUND;SGN_CLIENT_55X;SGN_CLIENT_56X;SGN_CLIENT_6X;SGN_CLIENT_INSTALLED;SGN_CLIENT_POST_6_0;SGN_MC_FOUND;SGN_SERVER_FOUND;UPGRADE_CLI_CONFIG;UPGRADE_OFFLINE_CLIENT
    Property(S): SGN_CLIENT_INSTALLED = {B34D3F61-0754-487D-A6E2-16448F6803EE}
    Property(S): INSTALLDIR.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\Program Files (x86)\Sophos\
    Property(S): Utimaco.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\ProgramData\Utimaco\
    Property(S): SafeGuard_Enterprise.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\ProgramData\Utimaco\SafeGuard Enterprise\
    Property(S): CommonAppDataFolder.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\ProgramData\
    Property(S): SetRunOnce.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\ProgramData\Utimaco\SafeGuard Enterprise\
    Property(S): SG_FIRST_INST.D24A959E_A4BC_4D20_95BE_57AE82C2F9E7 = C:\Program Files (x86)\Sophos\
    Property(S): INSTALLDIR.D24A959E_A4BC_4D20_95BE_57AE82C2F9E7 = C:\Program Files (x86)\Sophos\
    Property(S): Import.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = C:\ProgramData\Utimaco\SafeGuard Enterprise\Import\
    Property(S): SafeGuard_Enterprise.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = C:\ProgramData\Utimaco\SafeGuard Enterprise\
    Property(S): Utimaco.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = C:\ProgramData\Utimaco\
    Property(S): CommonAppDataFolder.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = C:\ProgramData\
    Property(S): APPS_TEST.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = 1
    Property(S): CLIENTUILEVEL = 2
    Property(S): CLIENTPROCESSID = 3380
    Property(S): VersionDatabase = 301
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT = 601
    Property(S): VersionNT64 = 601
    Property(S): WindowsBuild = 7601
    Property(S): ServicePackLevel = 1
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsFolder = C:\Windows\
    Property(S): WindowsVolume = C:\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): RemoteAdminTS = 1
    Property(S): TempFolder = C:\Users\ADMINI~1\AppData\Local\Temp\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): AppDataFolder = C:\Users\Administrator\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Users\Administrator\Favorites\
    Property(S): NetHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Users\Administrator\Documents\
    Property(S): PrintHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): LocalAppDataFolder = C:\Users\Administrator\AppData\Local\
    Property(S): MyPicturesFolder = C:\Users\Administrator\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 8098
    Property(S): VirtualMemory = 14663
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = Administrator
    Property(S): UserSID = S-1-5-21-4239458404-2997230523-3826758870-500
    Property(S): UserLanguageID = 1031
    Property(S): ComputerName = IT-T8IAGT5K46JH
    Property(S): SystemLanguageID = 1031
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 22
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 13:32:38
    Property(S): Date = 25.09.2015
    Property(S): MsiNetAssemblySupport = 4.0.30319.34209
    Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): USERNAME = IT-Center
    Property(S): COMPANYNAME = [name removed]
    Property(S): DATABASE = C:\Windows\Installer\2900b.msi
    Property(S): OriginalDatabase = C:\Users\Administrator\Desktop\03_SGE_Konfigurationspaket_ITIS.msi
    Property(S): UILevel = 3
    Property(S): MsiUIProgressOnly = 1
    Property(S): MsiUIHideCancel = 1
    Property(S): ACTION = INSTALL
    Property(S): CostingComplete = 1
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 0
    Property(S): PrimaryVolumeSpaceRequired = 0
    Property(S): PrimaryVolumeSpaceRemaining = 0
    Property(S): INSTALLLEVEL = 1
    Property(S): SOURCEDIR = C:\Users\Administrator\Desktop\
    Property(S): SourcedirProduct = {EC99DFB1-CCCA-4CF6-B5E6-BBE2DF2906C1}
    Property(S): ProductToBeRegistered = 1
    Property(S): MsiRebootActionScheduled = 1
    MSI (s) (84:18) [13:32:38:180]: Produkt: Sophos SafeGuard Client Configuration 7.00.0.97 -- Fehler bei der Installation.

    MSI (s) (84:18) [13:32:38:180]: Das Produkt wurde durch Windows Installer installiert. Produktname: Sophos SafeGuard Client Configuration 7.00.0.97. Produktversion: 7.00.0.97. Produktsprache: 1031. Hersteller: Sophos Ltd.. Erfolg- bzw. Fehlerstatus der Installation: 1603.

    === Protokollierung beendet: 25.09.2015 13:32:38 ===
Reply
  • 0
    Still trying, still no luck. Here's the log-file from the configuration install attempt:

    === Protokollierung gestartet: 25.09.2015 13:32:33 ===
    Aktion gestartet um 13:32:33: INSTALL.
    Aktion gestartet um 13:32:33: CommonAppDataFolder.C97C0CAD_9A84_494F_B121_40CFE3DCEF70.
    Aktion beendet um 13:32:33: CommonAppDataFolder.C97C0CAD_9A84_494F_B121_40CFE3DCEF70. Rückgabewert 1.
    Aktion gestartet um 13:32:33: CommonAppDataFolder.E82168B5_36B7_4920_8A2D_A40CF736188E.
    Aktion beendet um 13:32:33: CommonAppDataFolder.E82168B5_36B7_4920_8A2D_A40CF736188E. Rückgabewert 1.
    Aktion gestartet um 13:32:33: AppSearch.
    Aktion beendet um 13:32:33: AppSearch. Rückgabewert 1.
    Aktion gestartet um 13:32:33: FindRelatedProducts.
    Aktion beendet um 13:32:33: FindRelatedProducts. Rückgabewert 1.
    Aktion gestartet um 13:32:33: TestTimeStamp_Post_60.
    Fri Sep 25 13:32:33: Client_Config_Timestamp_Control - INST_IsTimeStampNewer has Value: 130652712228030000
    Fri Sep 25 13:32:33: INST_IsTimeStampNewer: The package which you attempt to install is newer than the already installed package.
    Aktion beendet um 13:32:33: TestTimeStamp_Post_60. Rückgabewert 1.
    Aktion gestartet um 13:32:33: LaunchConditions.
    Aktion beendet um 13:32:33: LaunchConditions. Rückgabewert 1.
    Aktion gestartet um 13:32:33: ValidateProductID.
    Aktion beendet um 13:32:33: ValidateProductID. Rückgabewert 1.
    Aktion gestartet um 13:32:33: CostInitialize.
    Aktion beendet um 13:32:33: CostInitialize. Rückgabewert 1.
    Aktion gestartet um 13:32:33: FileCost.
    Aktion beendet um 13:32:33: FileCost. Rückgabewert 1.
    Aktion gestartet um 13:32:33: CostFinalize.
    Aktion beendet um 13:32:33: CostFinalize. Rückgabewert 1.
    Aktion gestartet um 13:32:33: MigrateFeatureStates.
    Aktion beendet um 13:32:33: MigrateFeatureStates. Rückgabewert 0.
    Aktion gestartet um 13:32:33: InstallValidate.
    Aktion beendet um 13:32:33: InstallValidate. Rückgabewert 1.
    Aktion gestartet um 13:32:33: PrepWriteTimeStamp_6x.
    Aktion beendet um 13:32:33: PrepWriteTimeStamp_6x. Rückgabewert 1.
    Aktion gestartet um 13:32:33: InstallInitialize.
    Aktion beendet um 13:32:34: InstallInitialize. Rückgabewert 1.
    Aktion gestartet um 13:32:34: RememberLocalCacheFolder.E82168B5_36B7_4920_8A2D_A40CF736188E.
    Aktion beendet um 13:32:34: RememberLocalCacheFolder.E82168B5_36B7_4920_8A2D_A40CF736188E. Rückgabewert 1.
    Aktion gestartet um 13:32:34: WriteTimeStamp_6x.
    Aktion beendet um 13:32:35: WriteTimeStamp_6x. Rückgabewert 1.
    Aktion gestartet um 13:32:35: ProcessComponents.
    Aktion beendet um 13:32:35: ProcessComponents. Rückgabewert 1.
    Aktion gestartet um 13:32:35: MsiUnpublishAssemblies.
    Aktion beendet um 13:32:35: MsiUnpublishAssemblies. Rückgabewert 0.
    Aktion gestartet um 13:32:35: UnpublishFeatures.
    Aktion beendet um 13:32:35: UnpublishFeatures. Rückgabewert 1.
    Aktion gestartet um 13:32:35: RemoveRegistryValues.
    Aktion beendet um 13:32:35: RemoveRegistryValues. Rückgabewert 1.
    Aktion gestartet um 13:32:35: RemoveFiles.
    Aktion beendet um 13:32:35: RemoveFiles. Rückgabewert 0.
    Aktion gestartet um 13:32:35: RemoveFolders.
    Aktion beendet um 13:32:35: RemoveFolders. Rückgabewert 1.
    Aktion gestartet um 13:32:35: CreateFolders.
    Aktion beendet um 13:32:35: CreateFolders. Rückgabewert 1.
    Aktion gestartet um 13:32:35: InstallFiles.
    Aktion beendet um 13:32:35: InstallFiles. Rückgabewert 1.
    Aktion gestartet um 13:32:35: WriteRegistryValues.
    Aktion beendet um 13:32:35: WriteRegistryValues. Rückgabewert 1.
    Aktion gestartet um 13:32:35: RegisterUser.
    Aktion beendet um 13:32:35: RegisterUser. Rückgabewert 1.
    Aktion gestartet um 13:32:35: RegisterProduct.
    Aktion beendet um 13:32:35: RegisterProduct. Rückgabewert 1.
    Aktion gestartet um 13:32:35: MsiPublishAssemblies.
    Aktion beendet um 13:32:35: MsiPublishAssemblies. Rückgabewert 0.
    Aktion gestartet um 13:32:35: PublishFeatures.
    Aktion beendet um 13:32:35: PublishFeatures. Rückgabewert 1.
    Aktion gestartet um 13:32:35: PublishProduct.
    Aktion beendet um 13:32:35: PublishProduct. Rückgabewert 1.
    Aktion gestartet um 13:32:35: ImportLCCustomerCert_Post_60.
    Aktion beendet um 13:32:35: ImportLCCustomerCert_Post_60. Rückgabewert 1.
    Aktion gestartet um 13:32:35: SGNCmdInt_Post_60.
    Aktion beendet um 13:32:35: SGNCmdInt_Post_60. Rückgabewert 1.
    Aktion gestartet um 13:32:35: ScheduleReboot.
    Aktion beendet um 13:32:35: ScheduleReboot. Rückgabewert 1.
    Aktion gestartet um 13:32:35: InstallFinalize.
    Fri Sep 25 13:32:36: Client_Config_Timestamp_Control - INST_WriteTimeStampCA Value: 130652712228030000
    Fri Sep 25 13:32:36: Client_Config_Timestamp_Control - INST_IsTimeStampNewer has Value: 130652712228030000
    Fri Sep 25 13:32:36: Client_Config_Timestamp_Control - INST_IsTimeStampNewer has new Value: 130652712228030000
    Fri Sep 25 13:32:36: Entered LocalCacheImportCustomerCertificate
    Fri Sep 25 13:32:36: There is already another company certificate!
    Fri Sep 25 13:32:36: Entered VerifyAndCompareNewCCToExistingCC
    Fri Sep 25 13:32:37: Failed to open C:\ProgramData\Utimaco\SafeGuard Enterprise\Import\company.p7b via SGMCompanySignedInputFile with error (30079)
    Fri Sep 25 13:32:37: Failed to verify C:\ProgramData\Utimaco\SafeGuard Enterprise\Import\company.p7b, leaving with error!
    CustomAction ImportLCCustomerCert_Post_60 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Aktion beendet um 13:32:37: InstallFinalize. Rückgabewert 3.
    Aktion beendet um 13:32:38: INSTALL. Rückgabewert 3.
    Property(S): UpgradeCode = {7A5900B3-2440-4426-844E-C32583E293C5}
    Property(S): ROOTDRIVE = D:\
    Property(S): UMA_STATE = C:\ProgramData\Utimaco\SafeGuard Enterprise\LocalCache\uma\config\umastate.xml
    Property(S): INSTALLDIR = C:\Program Files (x86)\Sophos\
    Property(S): ImportCAF = C:\ProgramData\Utimaco\SafeGuard Enterprise\Import\
    Property(S): MsiLogFileLocation = C:\Users\Administrator\Desktop\test.txt
    Property(S): ProductName = Sophos SafeGuard Client Configuration 7.00.0.97
    Property(S): PackageCode = {4AB26EF1-1491-44B3-A193-BB79B1D3F544}
    Property(S): ProductState = -1
    Property(S): WIXUI_TARGETDIR = TARGETDIR
    Property(S): CURRENTDIRECTORY = C:\Users\Administrator\Desktop
    Property(S): PackagecodeChanging = 1
    Property(S): ARPNOMODIFY = 1
    Property(S): ARPNOREPAIR = 1
    Property(S): WriteTimeStamp_6x = 130652712228030000
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): TARGETDIR = D:\
    Property(S): LocalCacheCAF = C:\ProgramData\Utimaco\SafeGuard Enterprise\LocalCache\
    Property(S): SafeGuardEnterpriseCAF = C:\ProgramData\Utimaco\SafeGuard Enterprise\
    Property(S): UtimacoCAF = C:\ProgramData\Utimaco\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): SourceDir = C:\Users\Administrator\Desktop\
    Property(S): REBOOTPROMPT = S
    Property(S): SGN_CLIENT_POST_6_0 = {B34D3F61-0754-487D-A6E2-16448F6803EE}
    Property(S): SGN_CLIENT_6X = {B34D3F61-0754-487D-A6E2-16448F6803EE}
    Property(S): Privileged = 1
    Property(S): Manufacturer = Sophos Ltd.
    Property(S): ProductCode = {EC99DFB1-CCCA-4CF6-B5E6-BBE2DF2906C1}
    Property(S): ProductLanguage = 1031
    Property(S): ProductVersion = 7.00.0.97
    Property(S): ProductCopyRightAscii = 1996 - 2014 Sophos Limited. All rights reserved. SafeGuard is a registered trademark of Sophos Limited and Sophos Group.
    Property(S): NameDisplay = SafeGuard Enterprise Client Configuration 7.00.0.97
    Property(S): ARPPRODUCTICON = ProductIcon
    Property(S): ARPHELPLINK = http://sophos.com/support
    Property(S): ARPURLUPDATEINFO = http://sophos.com
    Property(S): ARPURLINFOABOUT = http://sophos.com
    Property(S): ALLUSERS = 1
    Property(S): ApplicationFolderName = Sophos
    Property(S): WixAppFolder = WixPerMachineFolder
    Property(S): ADD_LICOWNER = 0
    Property(S): ADD_CCO = 0
    Property(S): CFG_TIME_STAMP = 130652712228030000
    Property(S): CA_TIME_STAMP = 1
    Property(S): UMA_INITIALIZED = 0
    Property(S): ADD_CACERT = 0
    Property(S): DefaultUIFont = Tahoma_Regular
    Property(S): WixUI_Mode = Mondo
    Property(S): WIXUI_INSTALLDIR = INSTALLDIR
    Property(S): ErrorDialog = Sophos_ErrorDlg
    Property(S): SecureCustomProperties = ADD_CCO;ADD_LICOWNER;CA_TIME_STAMP;CFG_TIME_STAMP;CLI_CONFIG_FOUND;DEMO_CONFIG_FOUND;INSTALLDIR;NEWER_OFFLINE_CLIENT_FOUND;NEWER_VERSION_FOUND;SGN_CLIENT_55X;SGN_CLIENT_56X;SGN_CLIENT_6X;SGN_CLIENT_INSTALLED;SGN_CLIENT_POST_6_0;SGN_MC_FOUND;SGN_SERVER_FOUND;UPGRADE_CLI_CONFIG;UPGRADE_OFFLINE_CLIENT
    Property(S): SGN_CLIENT_INSTALLED = {B34D3F61-0754-487D-A6E2-16448F6803EE}
    Property(S): INSTALLDIR.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\Program Files (x86)\Sophos\
    Property(S): Utimaco.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\ProgramData\Utimaco\
    Property(S): SafeGuard_Enterprise.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\ProgramData\Utimaco\SafeGuard Enterprise\
    Property(S): CommonAppDataFolder.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\ProgramData\
    Property(S): SetRunOnce.E82168B5_36B7_4920_8A2D_A40CF736188E = C:\ProgramData\Utimaco\SafeGuard Enterprise\
    Property(S): SG_FIRST_INST.D24A959E_A4BC_4D20_95BE_57AE82C2F9E7 = C:\Program Files (x86)\Sophos\
    Property(S): INSTALLDIR.D24A959E_A4BC_4D20_95BE_57AE82C2F9E7 = C:\Program Files (x86)\Sophos\
    Property(S): Import.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = C:\ProgramData\Utimaco\SafeGuard Enterprise\Import\
    Property(S): SafeGuard_Enterprise.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = C:\ProgramData\Utimaco\SafeGuard Enterprise\
    Property(S): Utimaco.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = C:\ProgramData\Utimaco\
    Property(S): CommonAppDataFolder.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = C:\ProgramData\
    Property(S): APPS_TEST.C97C0CAD_9A84_494F_B121_40CFE3DCEF70 = 1
    Property(S): CLIENTUILEVEL = 2
    Property(S): CLIENTPROCESSID = 3380
    Property(S): VersionDatabase = 301
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT = 601
    Property(S): VersionNT64 = 601
    Property(S): WindowsBuild = 7601
    Property(S): ServicePackLevel = 1
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsFolder = C:\Windows\
    Property(S): WindowsVolume = C:\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): RemoteAdminTS = 1
    Property(S): TempFolder = C:\Users\ADMINI~1\AppData\Local\Temp\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): AppDataFolder = C:\Users\Administrator\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Users\Administrator\Favorites\
    Property(S): NetHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Users\Administrator\Documents\
    Property(S): PrintHoodFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): LocalAppDataFolder = C:\Users\Administrator\AppData\Local\
    Property(S): MyPicturesFolder = C:\Users\Administrator\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 8098
    Property(S): VirtualMemory = 14663
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = Administrator
    Property(S): UserSID = S-1-5-21-4239458404-2997230523-3826758870-500
    Property(S): UserLanguageID = 1031
    Property(S): ComputerName = IT-T8IAGT5K46JH
    Property(S): SystemLanguageID = 1031
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 22
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 13:32:38
    Property(S): Date = 25.09.2015
    Property(S): MsiNetAssemblySupport = 4.0.30319.34209
    Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): USERNAME = IT-Center
    Property(S): COMPANYNAME = [name removed]
    Property(S): DATABASE = C:\Windows\Installer\2900b.msi
    Property(S): OriginalDatabase = C:\Users\Administrator\Desktop\03_SGE_Konfigurationspaket_ITIS.msi
    Property(S): UILevel = 3
    Property(S): MsiUIProgressOnly = 1
    Property(S): MsiUIHideCancel = 1
    Property(S): ACTION = INSTALL
    Property(S): CostingComplete = 1
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 0
    Property(S): PrimaryVolumeSpaceRequired = 0
    Property(S): PrimaryVolumeSpaceRemaining = 0
    Property(S): INSTALLLEVEL = 1
    Property(S): SOURCEDIR = C:\Users\Administrator\Desktop\
    Property(S): SourcedirProduct = {EC99DFB1-CCCA-4CF6-B5E6-BBE2DF2906C1}
    Property(S): ProductToBeRegistered = 1
    Property(S): MsiRebootActionScheduled = 1
    MSI (s) (84:18) [13:32:38:180]: Produkt: Sophos SafeGuard Client Configuration 7.00.0.97 -- Fehler bei der Installation.

    MSI (s) (84:18) [13:32:38:180]: Das Produkt wurde durch Windows Installer installiert. Produktname: Sophos SafeGuard Client Configuration 7.00.0.97. Produktversion: 7.00.0.97. Produktsprache: 1031. Hersteller: Sophos Ltd.. Erfolg- bzw. Fehlerstatus der Installation: 1603.

    === Protokollierung beendet: 25.09.2015 13:32:38 ===
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