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Safeguard - Troubleshooting clients not syncing correctly

Hi,


Admittedly, I'm not fully upto speed on safeguard, we've got a random issue where some clients aren't syncing fully. The client from below example has been added successfully so there is no issue, however we get an odd one here or there that recieves a policy and has a timestamp on last server contacted however the client fails to recieve a key and cert.

Would anyone have any suggestions on how to troubleshoot single client issues, considering the same install is followed for each device ?

Thanks in advance.

 



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