I am not receiving community emails because you have not set up your community email system correctly at all. Firstly, the emails are sent FROM:noreply@mail.community.sophos.com. Whilst this is a noreply email it is clearly not meant to be used when replying. However, the way email systems use this address does mean this email address is used in the validation process of receiving the email. Problem number one: You don't have any DNS records set up for mail.community.sophos.com, so anti-spam systems are going to mark you down, immediately, for this violation. Problem two: With no DNS records for the sender's domain, there are going to be no SPF records, so, you are also going to be generating SPF errors, at your recipient's email systems.
How can an internet security company fail quite so spectacularly with setting up something so simple?
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